What type of recharge bundles are available on the new MTN App?

You can recharge with airtime, data bundles, SMS bundles, roaming and voice bundles.

What payment methods can I use to recharge on the new MTN App?

You can use airtime, debit/credit card, vouchers, XtraTime, YelloBucks, MoMo and your MTN Account.

Can I use an international credit/debit card for recharging?

No, only approved banks within South Africa are accepted.

What should I do if I recharge the wrong cell phone number?

Contact our help desk at customercare@mtn.co.za or call us at 083 135.

Can I recharge for another cell phone number on the new MTN App?

Yes, you can recharge for any MTN cell phone number.

What recharge combos are available on the new MTN App?

Combo deals are available based on your price plan.

How can I recharge for another cell phone number?

In the app dashboard, go to the recharges section and choose the bundle you want (“Buy Data”, “Buy Airtime”, etc.). Then, select “Someone Else” and either search, select, or type in the number you want to recharge. You’ll need to grant the app permission to access your phonebook if needed.

Where can I process a voucher pin?

You can process a voucher pin by tapping the “Voucher Pin” applet on the app's dashboard. Enter the pin and follow the on-screen instructions to complete the process.

Will the new MTN App show bundles based on my price plan?

Yes, the new MTN App will show bundles based on your price plan.

What should I do if I can’t find bundles specific to my price plan?

Please contact us on customercare@mtn.com.

What are MTN App-Only deals?

MTN App-Only deals are bundles that are exclusive to the MTN App. With these deals customers can unlock fantastic savings on data and social bundles. You can find these deals under the Recharge and Lifestyle Applets. You will be able to identify these deals by looking out for the “App-Only” label.

What are MTN Made4U deals?

Made4U bundles are personally tailored deals that give you the best value for money. Your data and voice usage are unique from everyone else's, which is why Made4U puts your needs first with personalised bundle offers.

How do I buy airtime, data, SMS and voice bundles on the new MTN app?

To recharge with airtime, data, voice and SMS bundles, simply go to the Recharge Applet on the app homepage/main dashboard. You will also find the following offers within this applet:

Made4U data offers
Made4U voice offers
MTN App-Only data offers

Where can I find the social bundles on the new MTN App?

Social bundles can be found on the lifestyle bundles applet. The lifestyle bundles applet can be found on the dashboard of the new MTN App. You will also find the following offers within this applet:

Made4U social offers
MTN App-Only social offers

Where do I find streaming bundles on the new MTN App?

You can purchase streaming bundles by navigating to the lifestyle bundles applet on the dashboard.

How do I buy combo bundles on the new MTN App?

To purchase a combo bundle, go to the combo bundles applet on the app dashboard. Your Made4U combo offers will be accessible on this applet too.