The Prepaid MTN Entertainment Bundles Terms and Conditions:

NOTE:

A. The following Terms and Conditions contain assumptions of risk and/or liability by Customers and limit and exclude liabilities, obligations and legal responsibilities which Mobile Telephone Networks Proprietary Limited (“MTN”) will have towards Customers and other persons.

B. These Terms and Conditions also limit and exclude Customers rights and remedies against MTN and place various risks, liabilities, obligations and legal responsibilities on the Customer.

C. These Terms and Conditions may result in Customers being responsible for paying additional costs and amounts and MTN may also have claims and other rights against the Customer.

D. To the extent that the Terms and Conditions or any goods or services provided under the Terms and Conditions are governed by the Consumer Protection Act, 2008 (the "Consumer Protection Act"), no provision of the Terms are intended to contravene the applicable provisions of the Consumer Protection Act, and therefore all provisions of the Terms and Conditions must be treated as being qualified, to the extent necessary, to ensure that the applicable provisions of the Consumer Protection Act are complied with.

E. The Customer must read these Terms and Conditions. The use of this product/service will constitute as agreement to comply with these Terms and Conditions.

F. Please pay special attention to all the clauses. Please note that these Terms and Conditions must be read together with the MTN PayAsYouGo Terms and Conditions.

1. Introduction

1.1 The MTN Entertainment Bundle is a bundle that gives Prepaid customers access to streaming video content from ShowMax and DSTV Now.

2. Offer Period

2.1 The Offer will be available from 09 April 2020 until such time as MTN in its sole and absolute discretion elects to discontinue the Offer.

2.2 Notwithstanding the Offer Period, MTN may, in its sole and absolute discretion, amend the duration of the Offer Period to a shorter or longer period, or withdraw the Bundles in its entirety, with notice to you. Visit www.mtn.co.za regularly for notices, updates and/or changes to services

3. Who is Eligible?

3.1 The Offering will be available to all new and existing MTN Prepaid customers (the “Qualifying Customers”).

3.2 The Offering will be available on a once-off and recurring basis on any device.

4. the mtn entertainment bundle (dstv now and showmax)

4.1 The following MTN Entertainment Bundles will be available at the following costs and validity period:

5. How to Purchase the Prepaid MTN Entertainment Bundles.

5.1 Customers may purchase the Bundles through:

5.1.1 USSD – by dialling *142# and selecting “mysocialoffers menu ; and

5.1.2 MTNApp.

6 The offer

6.1 The Qualifying Customers will still need to first subscribe to ShowMax and have an active account.

6.2 Customers need to register with DSTV Now using their email address and mobile phone numbers

6.3 Qualifying customers can familiarise themselves with the DSTV and ShowMax Ts&Cs onhttps://faq.showmax.com/eng/legal/za/service-terms-za

6.4 Use the bundle to access ShowMax and/or DSTV Now.

6.5 The once-off bundle will have a 30 (thirty) day validity period, it will NOT allow carry-over of unused data and has no out of bundle usage or rate.

7 Migration Rules

7.1 The Qualifying Customers will keep their bundles value and product when doing a price plan migration to another qualifying price plan (all marketed active price plans, excluding legacy price plans);

8. Depletion Rules

8.1 The MTN Entertainment Bundles will follow the following depletion order:

8.1.1. The MTN Entertainment bundle with earliest expiry date will deplete first.

8.1.2. No Data Share will be allowed for the MTN Entertainment Bundles (Once-off or recurring).

9. data roaming

9.1 Data Roaming will be billed according to the applicable data roaming rates on the price plan

9.2 The tariffs and guide on how to manage your data while roaming (outside of the Republic of South Africa) can be found on www.mtn.co.za.

10. MTN 1-4-1 Loyalty Points

10.1 Customers registered to the MTN 1-4-1 Loyalty Points programme will be able to earn loyalty points for further out-of-bundle usage and bundle spend in accordance with existing loyalty rules. That is, 1 (one) point for every R1.00 (one Rand) spent.

10.2 Customers shall earn MTN 1-4-1 Loyalty Points on the purchase of the bundles.

10.3 Customers will not earn MTN 1-4-1 Loyalty Points on the use of the inclusive applicable data value.

11. Mobile Number Portability (“MNP”)

11.1 This gives you the ability to move to another mobile network and still retain your cellphone number. A Caller Line Identity (“CLI”) validation will need to be done to ensure that the number being ported is in your possession. You will lose any unused airtime and Internet bundle or promotional credits, and your voicemail messages when you port. MNP regulations and terms and conditions apply. See www.mtn.co.za for further information.

12. Connection of SIM card

12.1 MTN reserves the right to change the period within which customers are required to connect the SIM card to the MTN network from time to time, at MTN’s sole discretion. MTN Access4Life rules and MTN Number4Life rules apply to all MTN services. See www.mtn.co.za.

13. SIM Swap

13.1 The SIM swap service allows you to keep your old preferred MTN cellphone number, subject to certain conditions. After you have registered your details in compliance with RICA, you will be able to initiate the SIM swap process by following the steps explained in this booklet on your MTN cellphone. A SIM swap from the new cellphone number to your old MTN cellphone number will be allowed if you are RICA compliant, if the old MTN cellphone number is active and still available on the MTN network, has not been recycled and is not in use by another customer, according to MTN’s systems. A SIM swap will only be allowed for one cellphone number at any given time. If the new cellphone number has been active/used to make calls for more than 24 (twenty-four) hours, a SIM swap cannot be performed. The old cellphone number must be deactivated/cut off from the network before the new cellphone number can be activated. Customers will be able to keep their airtime balance from their old SIM card/cellphone number and any credits or subscriptions they had once a SIM swap is performed.

13.2 Customers with an active/valid MTN Night Express Internet Bundle performing a SIM swap shall retain the value associated with their Bundle.

14. Value-Added Services

14.1 All value-added services depend on the discretion of MTN and MTN may withdraw them at any time with notice to you. Visit www.mtn.co.za regularly for notices, updates and/or changes to services.

15. Modification of Terms and Conditions

15.1 MTN reserves the right, at any time, to change these Terms and Conditions and any rules relating to its promotions, its products and services and to modify its promotions, its products and services at its discretion, with notice to you.

15.2 MTN reserves the right, at any time, to change these Terms and Conditions and any rules relating to its promotions, its products and services and to modify its promotions, its products and services at its discretion, with notice to you.

15.3 See www.mtn.co.za for product and services rules and updated Terms and Conditions from time to time. Any changes to rules and/or Terms and Conditions are effective from the date that they are published on the abovementioned website or elsewhere in any media.

15.4 MTN reserves the right at any time to modify, suspend or discontinue the services, with notice, without liability to you or any third party. MTN will under no circumstance be liable to you for any error, delay, failure or non-availability of the service, and you indemnify MTN against any damage or loss you may sustain as a result of possession and/or use of the SIM card, MTN network services, or any error, delay, failure or non-availability of the service. Visit www.mtn.co.za regularly for notice, updates and/or changes to services.

15.5 MTN reserves the right from time to time to vary the charges of these services as may be deemed necessary in its discretion.

15.6 As changes will be posted on www.mtn.co.za, your continued use of the products and/or services with the amended rules will be deemed to be accepted by you. It is the responsibility of you to review these Terms and Conditions regularly.

16. Limitation of Liability

16.1 Subject to the provisions of the Consumer Protection Act, to the extent allowed by any other applicable law and also subject to clauses 19.2 and 19.3 below, MTN will not be liable to you or to any other person for any loss or damage suffered (whether it is direct or indirect).

16.1.1 If MTN does not supply or deliver any device or SIM card/s on the required date or time or

16.1.2 If the MTN network services are interrupted, suspended, or cancelled, for whatever reason or

16.1.3 If MTN does not suspend the provision of the MTN network services to you after you have specifically requested MTN to do so; or

16.1.4 If the loss or damage was caused by any negligent act or failure to act by MTN, its employees or agents; or

16.1.5 as a result of the use of any device supplied to you by MTN relating to this service.

16.2 Clause 16.1 does not limit or exclude any warranties or obligations which are implied into this service by the Consumer Protection Act (to the extent applicable) or which MTN gives under the Consumer Protection Act (to the extent applicable), to the extent that the law does not allow them to be limited or excluded.

16.3 Clause 16.1 does not limit or exempt MTN from liability for any loss directly or indirectly attributable to the gross negligence of MTN or any person acting for or controlled by MTN to the extent that the law does not allow this. Clause 15.1 also does not limit or exclude the liability of MTN for death or personal injury caused to you through an act or omission of MTN subject to section 61(1) of the Consumer Protection Act, to the extent that the law does not allow this. Clause 16.1 also does not require you to assume risk or liability for these kinds of losses to the extent that the law does not allow this.

17. MTN Access4Life Extender

17.1 If you wish to go out of the Republic of South Africa and not use your SIM card for a certain period, then you may extend the MTN Access4Life period by paying R20.00 (twenty Rand) and add an additional 90 (ninety) days to the period/life span of the SIM card. Once the initial 90 (ninety) days have elapsed, the additional 90 (ninety) days will be added, keeping your cellphone number connected to the MTN network.

17.2 Call 135 to “activate” the service and load sufficient airtime into your wallet (that means the airtime will be allocated to your particular cellphone number) to cover the period. The service will continuously deduct R20.00 (twenty Rand) from your wallet for every 90 (ninety) days that elapses while the service is active.

17.3 You will need to cancel the service upon your return to the Republic of South Africa; if failing to do so, the service will continue to deduct R20.00 (twenty Rand) every 90 (ninety) days until it is cancelled.

17.4 In the event that you do not have enough airtime in your wallet to enable the MTN Access4Life Extender, the service will be automatically cancelled.

18. General

18.1 MTN is not responsible for a service being interrupted and/or failing for any reason or for any interruption in the network services.

18.2 You will be able to access services only when you are in the Republic of South Africa in an area covered by the MTN network in the Republic of South Africa.

18.3 You will be solely responsible for all products and services available this off through this offering. Accordingly, MTN takes no responsibility for any loss or damage caused by your access through the Bundles, including the SIM card, where applicable, or any MTN Internet bundle credits associated with the SIM card. In the event of theft or loss of your device and/or SIM card, such items must be replaced at your own cost, you are obliged to report such loss or theft to the South African Police Services immediately, and to request MTN to suspend such SIM Card.