My MTNChoice Data Terms and Conditions (“Terms and Conditions”)

NOTICE: PLEASE NOTE THAT AS OF 1 February 2026, THESE TERMS AND CONDITIONS HAVE BEEN AMENDED:

THE PROVISIONS OF 2.4 3.1.3 AND 7.1 HAVE BEEN AMENDED. 

A. The following Terms and Conditions contain assumptions of risk and/or liability by you and limit and exclude liabilities, obligations and legal responsibilities which Mobile Telephone Networks (Proprietary) Limited, Registration Number 1993/001436/07 (“MTN”) will have towards you and other persons. These Terms and Conditions also limit and exclude your rights and remedies against MTN and place various risks, liabilities, obligations and legal responsibilities on you. These Terms and Conditions may result in you being responsible for paying additional costs and amounts and MTN may also have claims and other rights against you.

B. To the extent that the Terms and Conditions or any goods or services provided under the Terms and Conditions are governed by the Consumer Protection Act, 2008 (the "Consumer Protection Act"), no provision of the Terms and Conditions are intended to contravene the applicable provisions of the Consumer Protection Act, and therefore all provisions of the Terms and Conditions must be treated as being qualified, to the extent necessary, to ensure that the applicable provisions of the Consumer Protection Act are complied with.

C. Please read these Terms and Conditions carefully. Participation in this offer will constitute your agreement to comply with these Terms and Conditions. If you do not agree with these Terms and Conditions, please do not participate in this offer.

D. Please note that these Terms and Conditions are subject to your Subscriber Contract Terms and Conditions.  

SECTION 49 CONSUMER PROTECTION ACT NO 68 OF 2008 NOTICE, THE FOLLOWING TERMS ARE IMPORTANT TO NOTE CLAUSES 2, 3, 4, 5, 6, 7 AND 8. 

1.1 My MTNChoice Data is a price plan that offers MTN customers data at affordable prices Anytime Data & Night Express (“the Offer/Offering”). 

2.1 The Offer will be available from 1 September 2019 until 8 December  2022 (the “Offer Period”).

2.2 Notwithstanding the Offer Period, MTN may, in its sole and absolute discretion, amend the duration of the Offer Period to a shorter or longer period, or withdraw the Offer in its entirety, with notice to you. Visit www.mtn.co.za regularly for notices, updates and/or changes to services.

2.3 MTN reserves the right to adjust subscription prices

2.4 Effective from 1 February 2026, MTN will adjust its subscription prices for the My MTNChoice Data. The subscription adjustment will be effective on the customers billing cycle. 

3.1 The Offering is available to the following:

3.1.1 New My MTNChoice Data customers;  

3.1.2 Existing customers who are eligible and upgrade to the My MTNChoice Data price plan; and

3.1.3 existing MTN customers migrating to the My MTNChoice Data price plans.

Table 1: My MTNChoice Data price plans (old/legacy range). 

4.1. The My MTNChoice Data plans will have inclusive data (equal value of both Anytime and Night Express).

4..2 Customers shall receive the Night Express value for the duration of their contract term.

4..3 The MTN Night Express value can only be utilized between 00:00:01 am and 04:59:59 am.

4.4 The My MTNChoice Data plans will be available on a variable length contract, that is, 6 (six), 12 (twelve), 18 (eighteen), 24 (twenty-four) or 36 (thirty-six) month contracts basis.

4.5 The My MTNChoice Data plans will be available on a month-to-month contract.

4.6 Data share shall be allowed on these plans, but only the recurring inclusive Anytime Data value. Night Express data is excluded from data share. 

5.1 Only data bundles and data services add-ons may be loaded onto the My MTNChoice Data range of price plans.

5.2 The add-on bundles/services may be subscribed to as recurring add-on bundles/services or as once-off add-on bundles/services.

5.3 Subscriber’s may load the add-on bundles/services through the self-service channels available or contact their service provider.

5.4 Once the My MTNChoice Data price plan’s inclusive value and add-on bundles/services are depleted for the month in question, customers may either recharge with MTN airtime or their usage limit (if available) will be depleted by the applicable base plan out-of-bundle rate (data, voice, SMS). 

6.1. Data usage on this price plan is rated on a real-time basis. Thus, subscribers shall be able to view their data usage balance in real-time (that is, immediately).

6.2 Data usage setup on a circuit switched connection (that is, “dial-up”) whilst roaming as well as connections over reverse billed APN’s (enabling subscriber’s access through a corporate’s LAN, for instance) are not rated on a real-time basis. 

7.1 The inclusive data out-of-bundle rate shall apply when the customer’s inclusive value is utilised, and the customer has not loaded an add-on bundle/service.  

Table 3: Out-of-bundle rates 

8.1 Subscribers will be able to deplete the Inclusive value by accessing the data service, when within the Republic of South Africa, in an area covered by the MTN network, the depletion will be as follows:

8.1.1 Free promotional bundles.

8.1.2 Purchase ad-hoc once off bundles.

8.1.3 Inclusive recurring subscription value (monthly value included in your contract) and ad-hoc recurring bundles.

8.1.4 Loyalty bundles.

8.1.5 Airtime value.

8.1.6 Usage limit (if available).

8.2 The shortest validity bundle will always deplete first.

8.3 Out of bundle (OOB)-monetary value (any value consumed outside of the above mentioned).  

8.4 Once the offer value has been depleted, the customer will be charged their applicable price plan rate for any additional data or voice usage.

8.5 When the Inclusive Value applicable to an add-on data bundle is completely depleted/utilised, then the base plan data out-of-bundle rate shall apply.

9.1. Customers shall receive Night Express value as part of their inclusive price plans value, based on the customer’s My MTNChoiceData price plan subscribed to (the "Night Express Data Value ").

9.2 Customers shall receive the Night Express Data Value for the duration of their contract term.

9.3 Customers shall receive the MTN Night Express Data Value every month, on their bill cycle date.

9.4 Customers may receive a pro-rated MTN Night Express Data Value, dependent on whether such customer is within a bill cycle when the MTN Night Express Data Value is allocated to such customer on their 1st month only. There after they will get their full value.  

9.5 The MTN Night Express Data Value may be utilized between 00:00:01 am and 04:59:59 am only.

9.6 The MTN Night Express Data Value shall remain valid for 1 (one) month, based on the customer’s eligible data price plan subscribed to.

9.7 The MTNChoice Express Data value can’t be data shared.

9.8 Any unused Night Express Data Value will not carry-over to the next month.

9.9 Customers may view the balance of their MTN Night Express Data Value by dialling *136*1#.

9.10 MTN may, in its sole and absolute discretion, amend, amongst other things, the standard in-bundle and/or out-of-bundle rates applicable. 

10.1 The MTN Night Express Data Value shall deplete first between the hours of 00:00:01 am and 04:59:59 am, when accessing the data within the Republic of South Africa.

10.2 Any use of the data before the hours of 00:00:01 am and after 04:59:59 am the base plan out-of-bundle rate shall apply, depending on the customers’ once-off data bundle, recurring data bundle and/or inclusive data price plan (where applicable).

10.3 When the customers’ MTN Night Express Data Value is exhausted/depleted, the lowest/best out-of-bundle rate shall apply, depending on the customers’ once-off data bundle, recurring internet bundle and/or inclusive data price plan (where applicable).

11.1 Subscribers with a monthly (recurring) data add-on bundle/service shall be able to carry-over a maximum of 2 (two) times the combined data value of all unused data inclusive value.

11.2 Subscribers with a monthly (Once-off) data add-on bundle/service shall be able to carry-over value of the add-on bundle/service by purchasing another monthly (Once-off) add-on bundle before the previous bundle expires.

11.3 All unused monthly (recurring) Anytime Inclusive data price plan data carried over shall expire 2 (two) calendar months after the last monthly (recurring) Anytime inclusive data is loaded.

11.4 All unused monthly (recurring) Night Express inclusive data will not carry-over to the next month, only valid for 1 (one) calendar month.

11.5 Free promotional data value does not carry over in accordance with the rules relating to such promotional package terms and conditions (if any). 

12.1 Should a subscriber wish to migrate their existing price plan to a My MTNChoice Data price plan, they must enquire in-store to confirm that they are eligible. Migration shall be subject to some exceptions.

12.2 Where a similar wallet is not accommodated for in the My MTNChoice Data price plan migrated to, the subscriber will forfeit such carry-over value.

12.3 The carry-over value will be added to the respective wallet and thereafter follow the carry-over rules pertaining to that wallet. 

13.1 The subscriber must register for MTN 1-4-1 loyalty to earn loyalty points.

13.2 The subscriber may use their accrued MTN 1-4-1 loyalty points to purchase available once-off add-on bundles/services.

13.3 In the event that the subscriber migrates from their existing price plan to the My MTNChoice Data price plans, the subscriber’s existing MTN 1-4-1 loyalty points will be carried over to the My MTNChoice Data price plan.

13.4 MTN 1-4-1 loyalty points are only earned by any purchase and the usage of recharge airtime and not the loading of airtime.

13.5 Me2U transfers and Me2U recipients of airtime shall not earn MTN 1-4-1 loyalty points.

13.6 No MTN 1-4-1 loyalty points will be earned on products loaded through the redemption of MTN 1-4-1 loyalty points. For further information on MTN 1-4-1 loyalty points, see www.mtn.co.za. 

14.1 Subscribers will be able to access data services only, when within the Republic of South Africa, in an area covered by the MTN network.  

14.2 Subscribers shall be able to make or receive calls whilst outside the Republic of South Africa, subject to MTN’s International roaming Terms and Conditions.  

14.3 Subscribers will have to purchase airtime to use their spend limit (if it has been set) to allow data usage while roaming.  

14.4Subscribers wishing to utilise data outside the Republic of South Africa will be billed according to the zoned data roaming rates.

14.5 The tariffs and guide on how to manage your data costs while roaming (outside of the Republic of South Africa) can be found on www.mtn.co.za. 

15.1 The account holder line bill limit (SPUL) must be set to the recommended value. Participating subscribers shall be provided with the functionality to change their spend limit (SUL) via the following self-help channels:

15.1.1 MyMTNApp;

15.1.2 USSD;

15.1.3 Online; and

15.1.4 My Contract.

15.3 Upon the subscriber successfully activating a subscriber spend limit, the subscriber shall not incur any charges which exceed the subscriber spend limit, in any given month.

15.4 Subscribers who choose to not activate a subscriber spend limit will not incur charges in accordance with the MTN usage limit (that is, the amount which they have been credit vetted for). 

16.1 There are two usage notifications that are compulsory on the MY MTNChoice Data price plan which a subscriber will receive:

16.1.1 an SMS notification upon the subscriber reaching the predefined usage alert value. The subscriber selects the amount at which the SMS notification must be triggered. The default value is R10.00 (ten Rand) and may be changed via MyMTN App, and/or by dialling 136 or via www.mtn.co.za. The R10.00 (ten Rand) represents the amount remaining for a subscriber to use before reaching the subscriber spend limit. 

17.1These notifications are optional on the My MTNChoice Data price plans. They are automatically available to subscribers. Subscribers may request an opt-out from these notifications.

17.2 Data usage notifications are sent to subscribers sent upon 50% (fifty percent), 80% (eighty percent) and 100% (one hundred percent) depletion of their wallet, to highlight that a subscriber is halfway through their data credits.  

17.3 A notification will also be sent to subscribers 2 (two) days before their wallet expires, reminding them to use any unused data credits.

17.5 While using the internet services, subscribers will only receive the 50% (fifty percent), 80% (eighty percent) and 100% (one hundred percent) depletion notification (where applicable) when the subscriber has closed the internet session. 

18.1 Any services that incur a separate charge, including but not limited to itemised billing, calling line identity and migration charges will not deplete the inclusive value.

18.2 In the event that a My MTNChoice Data price plan is cancelled before the Initial contract period or contract renewal period ends, the standard rules, relating to cancellation charges, as detailed in the MTN subscriber contract Terms and Conditions, shall apply.

18.3 Premium rated services do not deplete the inclusive value or add-on bundles/services on the My MTNChoice Data price plans.