IMPORTANT NOTICE
These Terms and Conditions consists of a Part 1 (Promotion Details) and a Part 2 (Standard Terms and Conditions, (together the “Terms”). In the event of any conflict, the Standard Terms and Conditions shall prevail, except to the extent that applicable law requires the Promotion Details to apply.
By participating in this Promotion, all participants agree that they have read and understood the Terms and further agree to be bound by the Terms.
Promotion Name: | MTN Yellow Plans Prime Summer Upsell (“Promotion”) | ||||||||||||||||||||||
Promoter: | Mobile Telephone Networks Proprietary Limited (Registration No. 1993/005461/07) (“MTN”) | ||||||||||||||||||||||
Promotion Description: | Customers who take up a qualifying MTN Yellow Plans Prime plan on selected devices during the promotional period will receive an additional 5GB of data and 100 All-Net Minutes at no additional cost. This additional value is offered as part of a promotional campaign. | ||||||||||||||||||||||
Promotion Start Date | 7 October 2026 | ||||||||||||||||||||||
Promotion End Date | 9 November 2026 | ||||||||||||||||||||||
Eligibility Criteria: | Be a natural person; Be 18 (eighteen) years or older; Be a permanent resident of South Africa in possession of a valid Identity Document or Passport; The promotion is available to all Postpaid customers as follows:
Customers must be on a qualifying price plan(s) as follows:
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Qualifying Criteria: | Participants must fulfil the following criteria to qualify for the Promotion:
Participation is automatic upon fulfilment of the qualifying criteria - no separate entry required, unless specified otherwise. | ||||||||||||||||||||||
Participation Mechanics: | Participation in the Promotion will occur as follows: The promotion is available to all Postpaid customers as follows:
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Promotion Benefit: | Participants who meet the qualifying criteria will be entitled to receive the following: MTN Yellow Plans Prime (available on selected devices):
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Benefit Allocation Method: | Benefits are allocated based on successful completion of the qualifying criteria and are not subject to any random draw, chance or luck-based selection. Benefits are allocated upon activation of the promotional Yellow Prime Plans. | ||||||||||||||||||||||
Benefit Limitations: | While device stocks last. | ||||||||||||||||||||||
Fulfilment Method: | Participants who qualify will receive the Promotion benefit as follows: Qualifying customers will receive bonus promotional value for: Data:
All-net minutes:
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Fulfilment Timeline: | Automatically provisioned as per the billing cycles – when monthly data is allocated. | ||||||||||||||||||||||
Other terms: | Migration Rules.
Depletion Rules. Data value will deplete in the following order:
International roaming, international calling, premium rated services and event-based billing will not deplete from your inclusive value or bundles. Standard rates for these services will apply.
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PART 2: STANDARD TERMS AND CONDITIONS
1.1. This Promotion is a trade and/or marketing promotion conducted by MTN.
1.2. This Promotion does not constitute a promotional competition as contemplated in section 36 of the Consumer Protection Act, 68 of 2008 (“CPA”), as participation does not involve any element of chance and benefits are allocated solely based on objective qualifying criteria.
2.1. Participation in the Promotion will only be valid if it occurs during the Promotion Period specified in Part 1.
2.2. Any participation that occurs outside of the Promotion Period will not qualify for the Promotion, and no benefits will be awarded in respect thereof.
3.1. Only participants who meet the eligibility and qualifying criteria set out in Part 1 may participate in the Promotion.
3.2. MTN reserves the right to disqualify any participant who does not comply with these Terms or who does not meet the applicable criteria.
3.3. The following persons are excluded from participating in the Promotion:
3.3.1. employees, directors, members, partners, agents, consultants or contractors of MTN;
3.3.2. immediate family members, spouses or life partners of such persons; and
3.3.3. any person involved in the administration, management or auditing of the Promotion.
4.1. Participants must strictly comply with the qualifying criteria set out in Part 1 to qualify for the Promotion.
4.2. Failure to meet all of the qualifying criteria will result in the participant having no entitlement to receive the Promotion benefit.
4.3. Promotion benefits will only be allocated once MTN has verified that the participant has successfully met all applicable qualifying criteria.
5.1. The Promotion benefits are as described in Part 1 of these Terms.
5.2. Promotion benefits are not transferable, exchangeable, or redeemable for cash.
5.3. MTN reserves the right, where reasonably necessary, to substitute any Promotion benefit with an alternative benefit of similar commercial value.
6.1. MTN reserves the right to verify participant eligibility, compliance with the qualifying criteria, and the accuracy of any information provided by participants.
6.2. MTN may withhold the allocation or fulfilment of any Promotion benefit until such verification has been completed to its satisfaction
7.1. MTN may disqualify any participant who provides false or misleading information; attempts to manipulate the Promotion; breaches these Terms.
8.1. Personal information collected through the Promotion will be processed in accordance with the Protection of Personal Information Act, 4 of 2013 (“POPIA”) and MTN’s Privacy Policy available at: Privacy Policy - Help & Support - MTN South Africa.
8.2. Personal information will be used for purposes of administering the Promotion and fulfilling any legal or regulatory obligations.
8.3. Where Participants choose to receive marketing or promotional communications from MTN or any official Promotion partner, such communications will be subject to Participants’ consent. Participants may opt out of receiving such communications at any time via the relevant communication channel.
9.1. To the fullest extent permitted by law, MTN and its partners will not be responsible for any loss, damage, injury or death that may occur as a result of taking part in the Promotion or from the use or enjoyment of any Promotion benefit, unless such liability cannot be excluded by law.
9.2. MTN will not be responsible for any technical failures, system malfunctions, interruptions, or errors that may affect participation in the Promotion or the fulfilment of any Promotion benefit.
9.3. If circumstances beyond MTN’s reasonable control make it impossible to fulfil the Promotion benefit, MTN will not be liable for such failure, but will use reasonable efforts to provide a suitable alternative where practicable.
9.4. Nothing in these Terms is intended to limit or restrict any rights that participants may have under applicable law, including the CPA, or to exclude any liability that may not lawfully be excluded.
10.1. MTN reserves the right to amend, suspend or terminate the Promotion, or to amend these Terms, where reasonably necessary, including for reasons of operational, legal or commercial necessity.
10.2. Any such changes will be communicated through appropriate channels, including MTN’s official platforms where applicable.
10.3. The Promotion is also subject to and must be read in conjunction with, MTN’s existing terms and conditions applicable to its website and mobile site, available at: Terms and Conditions - Help & Support - MTN South Africa
10.4. These Terms and the Promotion will be governed by and construed in accordance with the laws of the Republic of South Africa.