A. The following Terms and Conditions contain assumptions of risk and/or liability by Customers and limit and exclude liabilities, obligations, and legal responsibilities which Mobile Telephone Networks Proprietary Limited (“MTN”) will have towards Customers and other persons.

B. These Terms and Conditions also limit and exclude Customers’ rights and remedies against MTN and place various risks, liabilities, obligations, and legal responsibilities on the Customer.

C. These Terms and Conditions may result in Customers being responsible for paying additional costs and amounts and MTN may also have claims and other rights against the Customer.

D. Please pay careful attention to terms and conditions highlighted in bold text.
E. To the extent that these Terms and Conditions or any goods or services provided under them are governed by the Consumer Protection Act, 2008 (“CPA”), no provision is intended to contravene the CPA. Every provision must therefore be interpreted and applied subject to applicable law.

F. You must read these Terms and Conditions. By participating in the Summer 2026 Campaign, you confirm that you have read, understood and agree to be bound by them.

G. Please pay special attention to all clauses dealing with risk, liability, forfeiture, disqualification and changes to the Campaign, especially those highlighted in bold.

1.1. Mobile Telephone Networks Proprietary Limited (Registration No. 1993/005461/07) (“MTN” or the “Promoter”) conducts the Summer 2026 promotional competition for eligible MTN Prepaid and Postpaid customers (“Campaign”).

1.2. The Campaign runs from 21 October 2026 to 31 January 2027 (“Offer Period”).

1.3. Customers must opt in through the MTN App before participating in the Campaign. No separate charge is imposed merely for opting in or entering, although normal data charges may apply.

2.1. Before participating, Customers will be presented with these Terms and Conditions and must actively accept them through the MTN App.

2.2. Once a Customer has accepted these Terms and Conditions and completed the opt-in process, the Customer will be enrolled in the Campaign and may participate through the available channels described below.

2.3. Participation after opt-in confirms the Customer’s continuing acceptance of these Terms and Conditions. A Customer may stop participating at any time, but validly accrued entries and awarded prizes remain subject to these Terms and Conditions.

4.1. The Campaign is open to natural persons who are permanent residents of South Africa, are 18 years or older, hold a valid South African identity document or passport, and are eligible MTN Prepaid or Postpaid customers.

4.2. Customers must have an active MTN SIM card and an account in good standing at the time of entry and when a prize is awarded.

4.3. MTN Business or Enterprise Business Unit customers are excluded only to the extent that their specific plan or product is listed as ineligible on the Campaign platform. Business must confirm and publish the excluded plans or products before launch.

4.4. Directors, employees, agents, consultants and contractors of MTN or any supplier involved in administering, managing, auditing or fulfilling the Campaign, and their spouses, life partners and immediate family or household members, may not participate.

5.1. Customers are entitled to one free Flip & Win play per day on the 9-tile board, accessible via the MTN App or USSD, subject to these Terms and Conditions.

5.2. After completing a Flip & Win play, Customers may unlock access to the Summer Board, a 3-tile premium board available exclusively through the MTN App.

5.3. Golden Sims may be earned through Summer Board gameplay, MTN Card spend, qualifying Prepaid recharges, qualifying Postpaid upgrades, add-lines and bill payments, and MTN One TV registrations completed through MTN digital channels. Allocation of Golden Sim may vary based on Prepaid and Postpaid rules.

5.4. Customers may unlock Lucky Store items by maintaining the applicable gameplay streak, being a 10-day progression for Prepaid Customers and a 3-day progression for Postpaid Customers. Where a Customer fails to play on any required day, any unlocked item linked to that streak may be removed.

5.5. Each qualifying Lucky Store purchase entitles the Customer to a randomised value-back reward of between 1% and 100%, which will be revealed after checkout. The value-back reward awarded is final and may not be exchanged, transferred or redeemed for cash, unless MTN expressly states otherwise.

5.6. Prepaid Customers may play and earn Gems from the date on which they first participate. However, Prepaid Customers will only qualify to receive free data and voice benefits and to purchase Lucky Store vouchers once they have been active on the MTN base for at least 30 days and have recharged with a minimum cumulative value of R40.

5.7. Daily play allocations resets between midnight and 2 AM each day. Any unused play allocation will not carry over and will automatically be forfeited.

5.8. Fair play rules apply. Customers may not access or attempt to access the game through simultaneous sessions, automated methods, manipulation, misuse, fraud or any other conduct which MTN reasonably considers to be abusive or inconsistent with the intended use of the campaign.

5.9. A valid competition entry is created only when a Customer completes a qualifying action and the Campaign platform confirms the corresponding entry or Golden SIM allocation. Business must confirm before launch the exact number of entries generated by each qualifying gameplay, MTN Card spend, Prepaid recharge, Postpaid upgrade, add-line, bill payment and MTN One TV registration action.

5.10. Unless expressly stated otherwise on the Campaign platform, an entry is included only in the draw period in which it was earned and does not roll over to a later weekly or monthly draw. All valid entries earned during the Offer Period will be included in the Grand Prize draw. Business must confirm this treatment before publication.

5.11. Prepaid and Postpaid Customers participate in the same draw pool unless a prize schedule or the Campaign platform expressly identifies separate pools. Each valid entry has an equal chance of selection within the applicable pool. No Customer may obtain an entry through fraud, automation, duplicate transactions, reversal of a qualifying transaction or manipulation of the Campaign platform.

6.1. MTN may update, remove or replace a Lucky Store offer where reasonably necessary due to stock availability, supplier constraints, error, fraud, legal requirements or operational reasons. Where reasonably practicable, MTN will provide notice through the Campaign platform and will not retrospectively prejudice a completed and valid purchase.

6.2. Purchase limits apply per product category. Customers may only buy the maximum quantity specified for each category during the Offer Period. Limits will be communicated within the Lucky Store interface.

6.3. All transactions in the Lucky Store must be completed using card payment only. No cash, airtime, or other payment methods will be accepted.

7.1. Prizes under this campaign include: 

7.1.1. Free Telco benefits such as data bundles and voice minutes will be automatically allocated to the cell phone number used to participate in the promotion.

7.1.2. Bundles won as prizes under this campaign will expire according to the validity period communicated in the SMS received, for example, an hourly bundle will expire within the applicable hour and a daily bundle will expire by midnight on the applicable day.

7.1.3. Lifestyle coupons will be redeemed in accordance with the applicable third-party partner terms and conditions.

7.1.4. Gems may be awarded as prizes under this campaign.

7.1.5. Golden Sims may be awarded as prizes under this campaign.

7.1.6. All cash prizes will be paid into a MoMo account.

7.2.  Weekly Prize:

7.2.1. There will be 15 weekly draws.

7.2.2. Each week will consist of three lucky draws, comprising one cash prize and two voucher prizes.

7.2.3. The partner for the voucher prizes will differ weekly and is subject to partner T’s and C’s.

7.2.4. Vouchers will be a multi-use and valid for a 1 year period.

7.2.5. Cash prizes will be paid into a MoMo account. MoMo T’s and C’s Apply.

7.3. Monthly Prize:

7.3.1. There will be four monthly draws during the Summer Period. 1 per month (October, November, December and January)

7.3.2. Each monthly draw will consist of one lucky draw and one prize valued at R250 000 for a trip.

7.3.3. The prize includes flights, accommodation and pocket money.

7.3.4. The destination for each monthly travel prize will be communicated to the selected winner and may be substituted only where reasonably necessary, with a cash/MoMo  prize of equal value.

7.3.5. Unless MTN confirms otherwise in writing, travel prizes exclude passports, visas, vaccinations, travel insurance, transfers not stated in the itinerary, meals, taxes, gratuities and personal expenses. The winner is responsible for satisfying all travel and entry requirements by the booking deadline.

7.3.6. Travel is subject to supplier availability, booking windows, blackout dates and the terms of the relevant travel providers. Business must confirm before launch the destination, departure point, number of travellers, travel period, booking deadline and all material inclusions and exclusions.

7.4. Grand Prize:

7.4.1. There will be one grand prize draw.

7.4.2. The Grand Prize is valued at R1 000 000 and comprises four international trips with an aggregate travel value of R800 000, together with aggregate pocket money of R200 000, being R50 000 allocated to each trip.

7.4.3. The prize includes flights, accommodation and pocket money.

7.4.4. The destination for each monthly travel prize will be communicated to the selected winner and may be substituted only where reasonably necessary, with a cash/MoMo  prize of equal value.

7.4.5. Unless MTN confirms otherwise in writing, the Grand Prize excludes passports, visas, vaccinations, travel insurance, transfers not stated in the itinerary, meals, taxes, gratuities and personal expenses. The winner is responsible for satisfying all travel and entry requirements by the booking deadline.

7.4.6. Travel is subject to supplier availability, booking windows, blackout dates and the terms of the relevant travel providers. Business must confirm before launch the destinations, departure point, number of travellers per trip, travel periods, booking deadlines and all material inclusions and exclusions.

7.5. Telco benefits will be provisioned to the participating MTN number and lifestyle vouchers will be sent by SMS. Cash prizes will be paid to a verified MoMo account. Travel prizes will be fulfilled through direct engagement with the verified winner and the appointed travel provider.

7.6. The validity period and expiry date of each prize or voucher will be communicated before or at delivery. A prize or voucher will not be withdrawn or prematurely expired after valid award, except where required by law, fraud or manifest error. Expired prizes will not be reissued unless applicable law or the relevant partner’s terms require otherwise.

7.7. MTN will contact a potential winner using the registered MTN number on at least three occasions over five business days. The potential winner must complete the requested eligibility and identity verification within seven days after the final contact attempt. If the potential winner cannot be contacted, does not respond in time, fails verification, is ineligible or declines the prize, MTN may disqualify that person and conduct a redraw from the remaining valid entries.

7.8. COUPON, VOUCHER AND GIFT CARD TERMS 

7.8.1. Delivery: Coupon, Voucher and Gift cards are delivered via SMS to the MTN cellphone number used to participate in Summer 2026; no physical delivery.

7.8.2. Usage: Coupon, Voucher and Gift cards are non transferable, non exchangeable, and not redeemable for cash.

7.8.3. Expiry: Each coupon, voucher or gift card has the expiry date communicated in the delivery SMS or partner terms. It will expire on that date and will not carry over. MTN will not shorten the stated validity period without reasonable cause and notice, and will not retrospectively prejudice a validly awarded benefit.

7.8.4. Issues & Support: If a coupon is not received, please contact MTN Customer Care on 135; once resolved, the correct coupon will be issued within 7 (seven) working days.

7.9. Specific Voucher Terms

General Terms - All Partners

7.9.1. Coupon, Voucher and Gift cards are typically single use, non-transferable, and not redeemable for cash, unless stated otherwise.

7.9.2. Participation, stock availability, and operating hours may affect redemption.

7.9.3. Partners reserve the right to verify voucher authenticity and decline invalid or expired coupons.

7.9.4. Coupon, Voucher and Gift cards are subject to specific partner Terms and Conditions.

8.1. Each weekly, monthly and Grand Prize winner will be selected at random from the valid entries in the applicable draw pool using a verifiable random-selection process. The draws will be supervised and the results certified by an independent attorney, advocate, auditor or other suitably qualified person, as required by the CPA and applicable regulations.

8.2. A selected entrant is a potential winner until MTN has verified identity, age, residency, account status, compliance with the qualifying criteria and the validity of the relevant entries. MTN may request reasonable supporting documents. Fraudulent, duplicated, automated, reversed, erroneous or otherwise invalid entries will be excluded.

8.3. MTN may announce a verified winner’s name and province through its official channels only with the winner’s consent. A winner is not required to participate in publicity, and refusal will not affect the award of the prize.

9.1. MTN may amend these Terms and Conditions or suspend or cancel the Campaign only where reasonably necessary due to fraud, error, supplier failure, legal or regulatory requirements, security concerns or circumstances beyond MTN’s reasonable control.

9.2. Any material change, suspension or cancellation will be communicated through appropriate MTN channels as soon as reasonably practicable. No change will operate retrospectively to remove a Customer’s validly accrued entry or verified prize, except where required by law or necessary to correct fraud or manifest error.

9.3. If the Campaign cannot continue or a prize cannot be supplied for reasons beyond MTN’s reasonable control, MTN will use reasonable efforts to provide an alternative prize of equal or greater value or another fair remedy, subject to applicable law.

• Free / Promotional Value 
• Paid Once-Off Bolt-on Bundles 
• Recurring Bolt-on Bundles and Price-plan Inclusive Recurring Value
• Recharge Airtime 
 

11.1. To the fullest extent permitted by law, MTN is not liable for loss caused solely by temporary network or platform interruptions, third-party systems, or circumstances beyond MTN’s reasonable control, provided that MTN has taken reasonable steps to prevent or mitigate foreseeable harm.

11.2. Nothing in these Terms and Conditions excludes or limits liability that may not lawfully be excluded or limited, including liability arising from gross negligence, or limits any rights or remedies available under the CPA or other applicable law.
 

MTN may suspend a Customer’s participation, disqualify entries or withhold a prize where MTN reasonably suspects fraud, manipulation, criminal activity, breach of these Terms and Conditions or use that materially harms the MTN network or other Customers. MTN may request information and investigate before making a final decision.

13.1. MTN will process personal information in accordance with the Protection of Personal Information Act, 2013 and MTN’s privacy policy. Information processed may include the Customer’s MSISDN, account and transaction information, gameplay activity, entries, prize records and identity or banking information required to verify and fulfil a prize.

13.2. Personal information may be used to administer the Campaign, validate entries, select and contact winners, prevent fraud, deliver prizes, address complaints and comply with legal obligations. MTN may share the minimum information required with its draw administrator, auditors, fulfilment providers and voucher or travel partners, subject to appropriate safeguards. Records will be retained only for as long as required by law or reasonably necessary for these purposes.

Campaign queries or complaints may be submitted to MTN Customer Care on 135 and through the campaign-specific contact channel to be confirmed by Business before launch. MTN will investigate and respond within a reasonable period. This clause does not limit a Customer’s right to approach any competent consumer protection body or court.

MTN will retain the records required by the CPA and applicable regulations, including the competition rules, entry and draw records, winner verification, prize-delivery evidence and the independent oversight report, for the prescribed period.

These Terms and Conditions are governed by the laws of the Republic of South Africa. If any provision is found invalid or unenforceable, it will be severed or limited to the minimum extent necessary and the remaining provisions will continue to apply.