MTN Online Only Takealot Promotion

IMPORTANT NOTICE

These Terms and Conditions consist of Part 1 (Promotion Details) and Part 2 (Standard Terms and Conditions) (together, the “Terms”). If there is any conflict between Part 1 and Part 2, Part 1 will apply to the extent of the conflict.

By participating in this Promotion, all participants agree that they have read and understood the Terms and further agree to be bound by the Terms.

PART 1: PROMOTION DETAILS

Promotion Name:

MTN Online Only Takealot Promotion (“Promotion”)

Promoter:

Mobile Telephone Networks Proprietary Limited (Registration No. 1993/005461/07) (“MTN”)

Promotion Description:

Customers who successfully complete an MTN Online new activation or upgrade an existing contract for a qualifying deal between 7 September and 6 October 2026 (“Promotion Period”) may receive a complimentary R500 (Five Hundred Rand) Takealot voucher (“Takealot Voucher”), subject to availability and these Terms.

Promotion Start Date 

 7 October 2026

Promotion End Date 

7 November 2026

Eligibility Criteria:

Be an individual customer, not a company or other legal entity;

Be 18 (eighteen) years or older;

Be a permanent resident of South Africa in possession of a valid Identity Document or Passport;

Be an MTN customer who meets the qualifying criteria set out below.

Qualifying Criteria:

Participants must fulfil the following criteria to qualify for the Promotion:
Successfully complete a new activation or upgrade an existing contract on the MTN Online Store for one of the qualifying deals below:

Fixed Wireless Access (FWA) (200 vouchers)

  • Shesh@200
  • Shesh@600

 

Fibre (100 vouchers) 

  • ​Metrofibre Monthly Uncapped 30/30Mbps  
  • ​Vumatel 30/30Mbps  
  • ​Frogfoot 60/30Mbps 

 

AirFibre (100 vouchers) 

  • AirFibre 80
  • AirFibre 150
  • AirFibre 300

Vouchers are available on a first-come, first-served basis while stocks last. Meeting the qualifying criteria does not guarantee that a customer will receive a voucher if the available voucher allocation has already been exhausted.

The customer’s order must be successfully completed and activated, and the account must remain active and not be in arrears before a voucher will be issued.

The Promotion will run during the Promotion Period, or until all allocated vouchers have been exhausted, whichever occurs first.

 

Participation is automatic upon fulfilment of the qualifying criteria (no separate entry required, unless specified otherwise).

Participation Mechanics: 

Participation in the Promotion will occur as follows:
The Promotion is available exclusively through qualifying MTN Online orders and not through assisted partners. Customers must complete the purchase on mtn.co.za to qualify.

Promotion Benefit:

Participants who meet the qualifying criteria will be entitled to receive the following:

Eligible customers will receive one complimentary Takealot Voucher valued at R500 (Five Hundred Rand).

Benefit Allocation Method:

Benefits are allocated based on successful completion of the qualifying criteria and are not subject to any random draw, chance or luck-based selection.
Vouchers are available only while stocks last and will be allocated on a first-come, first-served basis.

Benefit Limitations:

The Promotion is limited to a total allocation of 500 (five hundred) vouchers as follows:

• Phone Plans – 200 vouchers
• Fixed Wireless Access (FWA) – 200 vouchers
• Fibre – 50 vouchers
• AirFibre – 50 vouchers
Once the voucher allocation for a category has been exhausted, no further vouchers will be issued in that category.

How you will receive and use the voucher:

Participants who qualify will receive the Promotion benefit as follows:

The Takealot Voucher may only be used on the Takealot website or mobile application and is subject to Takealot’s own voucher terms and conditions.

The Takealot Voucher may not be exchanged for cash, used to purchase another voucher, or transferred to another person.

When you will receive the voucher:

Voucher codes will be sent to the account holder’s registered mobile number by SMS, or to the registered email address, approximately two (2) weeks after MTN has successfully activated and verified the order. The Takealot Voucher will be valid for twelve (12) months from the date it is issued.

Other terms:

Customers must complete a qualifying MTN Online order during the Promotion Period to qualify.

PART 2: STANDARD TERMS AND CONDITIONS

1. Nature of Promotion

1.1. This Promotion is a trade and/or marketing promotion conducted by MTN.

1.2. This Promotion does not constitute a promotional competition as contemplated in section 36 of the Consumer Protection Act, 68 of 2008 (“CPA”), as participation does not involve any element of chance and benefits are allocated solely based on objective qualifying criteria.
 

2. Promotion Period

2.1. Participation in the Promotion will only be valid if it occurs during the Promotion Period specified in Part 1.

2.2. Any participation that occurs outside of the Promotion Period will not qualify for the Promotion, and no benefits will be awarded in respect thereof.
 

3. Eligibility and Participation

3.1. Only participants who meet the eligibility and qualifying criteria set out in Part 1 may participate in the Promotion.

3.2. MTN reserves the right to disqualify any participant who does not comply with these Terms or who does not meet the applicable criteria.

3.3. The following persons are excluded from participating in the Promotion:

3.3.1. employees, directors, members, partners, agents, consultants or contractors of MTN;

3.3.2. immediate family members, spouses or life partners of such persons; and

3.3.3. any person involved in the administration, management or auditing of the Promotion.

4. Qualification and Allocation

4.1. Participants must strictly comply with the qualifying criteria set out in Part 1 to qualify for the Promotion.

4.2. Failure to meet all of the qualifying criteria will result in the participant having no entitlement to receive the Promotion benefit.

4.3. Promotion benefits will only be allocated once MTN has verified that the participant has successfully met all applicable qualifying criteria.
 

5. Promotion Benefits

5.1. The Promotion benefits are as described in Part 1 of these Terms.

5.2. Promotion benefits are not transferable, exchangeable, or redeemable for cash.

5.3. MTN reserves the right, where reasonably necessary, to substitute any Promotion benefit with an alternative benefit of similar commercial value.
 

6. Verification

6.1. MTN reserves the right to verify participant eligibility, compliance with the qualifying criteria, and the accuracy of any information provided by participants.

6.2. MTN may withhold the allocation or fulfilment of any Promotion benefit until such verification has been completed to its satisfaction.
 

7. Disqualification

7.1. MTN may disqualify any participant who provides false or misleading information, attempts to manipulate the Promotion, or breaches these Terms.

8. Data Protection and Privacy

8.1. Personal information collected through the Promotion will be processed in accordance with the Protection of Personal Information Act, 4 of 2013 (“POPIA”) and MTN’s Privacy Policy available at: Privacy Policy - Help & Support - MTN South Africa.

8.2. Personal information will be used for purposes of administering the Promotion and fulfilling any legal or regulatory obligations.

8.3. Where Participants choose to receive marketing or promotional communications from MTN or any official Promotion partner, such communications will be subject to Participants’ consent. Participants may opt out of receiving such communications at any time via the relevant communication channel.

9. Limitation of Liability

9.1. To the fullest extent permitted by law, MTN and its partners will not be responsible for any loss, damage, injury or death that may occur as a result of taking part in the Promotion or from the use or enjoyment of any Promotion benefit, unless such liability cannot be excluded by law.

9.2. MTN will not be responsible for any technical failures, system malfunctions, interruptions, or errors that may affect participation in the Promotion or the fulfilment of any Promotion benefit.

9.3. If circumstances beyond MTN’s reasonable control make it impossible to fulfil the Promotion benefit, MTN will not be liable for such failure, but will use reasonable efforts to provide a suitable alternative where practicable.

9.4. Nothing in these Terms is intended to limit or restrict any rights that participants may have under applicable law, including the CPA, or to exclude any liability that may not lawfully be excluded.

10. General

10.1. MTN reserves the right to amend, suspend or terminate the Promotion, or to amend these Terms, where reasonably necessary, including for reasons of operational, legal or commercial necessity.

10.2. Any such changes will be communicated through appropriate channels, including MTN’s official platforms where applicable.

10.3. The Promotion is also subject to, and must be read in conjunction with, MTN’s existing terms and conditions applicable to its website and mobile site, available at: Terms and Conditions - Help & Support - MTN South Africa

10.4. These Terms and the Promotion will be governed by and construed in accordance with the laws of the Republic of South Africa.