MTN Everyday Gigs Regional Bundles Terms and Conditions:
Note:
A. The following Terms and Conditions contain assumptions of risk and/or liability by Customers and limit and exclude liabilities, obligations and legal responsibilities which Mobile Telephone Networks Proprietary Limited (“MTN”) will have towards Customers and other persons.
B. These Terms and Conditions also limit and exclude Customers rights and remedies against MTN and place various risks, liabilities, obligations and legal responsibilities on the Customer.
C. These Terms and Conditions may result in Customers being responsible for paying additional costs and amounts and MTN may also have claims and other rights against the Customer.
D. To the extent that the Terms and Conditions or any goods or services provided under the Terms and Conditions are governed by the Consumer Protection Act, 2008 (“the CPA”), no provision of these Terms and Conditions is intended to contravene the applicable provisions of the CPA. Therefore, all provisions of the Terms and Conditions must be treated as being qualified, to the extent necessary, to ensure that the applicable provisions of the CPA are complied with.
E. The Customer must read these Terms and Conditions. Utilization of this product/service will constitute as an agreement to comply with these Terms and Conditions.
F. Please pay special attention to all the clauses. These Terms and Conditions are subject to and must be read together with your Subscriber Contract Terms and Conditions, Post-paid Price Plan Terms and Conditions, Prepaid Price Plan Terms and Conditions; and Product/Service Terms and Conditions.
1. General
1.1. The MTN Everyday Gigs Regional Bundles are re-occurring data bundles available to selected Prepaid Customers, in selected towns and suburbs.
1.2. The EveryDayGigs Regional Bundles are available as, Daily, Weekly, and Monthly bundles:
| Daily | Customer will be provisioned with a Daily Everyday Gigs Regional Bundle from the time of purchase and is valid until 23:59 on the same day. |
| Weekly | Customer will be provisioned with a Weekly Everyday Gigs Regional Bundle valid for seven (7) days from the date of provisioning. |
| Monthly | Customer will be provisioned with a Monthly Everyday Gigs Regional Bundle valid for thirty (30) days from the date of provisioning. |
1.3. The Offers will be available from 09 of July 2020 until such time as MTN in its sole and absolute discretion elects to discontinue the Offer.
1.4. MTN may, in its sole and absolute discretion, amend or withdraw the Everyday Gigs Bundles, with notice to Customers. The Customers must visit www.mtn.co.za regularly for notices, updates and/or changes to services.
2. How qualify customers, in the selected towns and suburbs can purchase MTN EveryDayGigs Regional Bundles:
2.1. Customers may purchase the MTN EveryDayGigs Regional Bundles through:
2.1.1. USSD by Dialling *136*2#; or
2.1.2. The MTN App.
3. Validity Period and Allocation of Data Value
3.1 The MTN Everyday Gigs Regional Bundles sizes, prices and validity are as follows:
| Validity | Data Bundle | Data Bundle Allocation | Once off /Recurring | Price |
|---|---|---|---|---|
| Daily | 1 GB | 1 GB Anytime once off Bundle allocation | Once off | R19 |
| Daily | 2 GB | 2GB Anytime once off Bundle allocation | Once off | R29 |
| Weekly | 7 GB | 1GB Anytime once per day over 7 days. | Once off | R99 |
| Weekly | 14 GB | 2GB Anytime once per day over 7 days. | Once off | R149 |
| Monthly | 30 GB | 1GB Anytime once per day over 30 days. | Once off | R279 |
| Monthly | 60 GB | 2GB Anytime once per day over 30 days. | Once off | R499 |
4. MTN Everyday Gigs Regional Bundles:
4.1 MTN Reginal EDG bundle sizes of 1GB, 2GB, 7GB, 14GB, 30GB and 60GB will be available by dialling USSD string *136*2# or MTN App.
4.2 A Daily subscriber will pay upfront and will be provisioned with a 1GB or 2GB data bundle, and will expire at 23:59 on the same day.
4.3 A Weekly subscriber will pay upfront and will be provisioned with a 1GB / 2GB data bundle daily for 7 days, each allocation expires at 23:59 each day.
4.4 A Monthly subscriber will pay upfront and will be provisioned with a 1GB/2GB data bundle for 30 days, each allocation expires at 23:59 each day.
4.5 All unused Data will expire at the end of every day 23:59.
4.6 Customers will be able to view their MTN EveryDayGigs Regional Bundles balance(s) via self-services channels including USSD andMTN App.
4.7 Customers can only have one EveryDayGigs Regional Daily, Weekly and monthly bundle type active at any given point in time.
4.8 In the event that the Customer exceeds/reaches the inclusive Applicable Data Value for the day, the Customer will be billed at their Base Price plan Data Rate or in terms of any MTN Everyday Gigs Regional Bundles bundle loaded (if any).
4.9 Any unused inclusive Applicable Data Value will expire at the end of the Validity Period.
4.10 Once the MTN EveryDayGigs Regional Bundles is depleted and the customer wishes to continue with the session, data will be depleted from the customer’s existing data bundle as per the customer’s existing price plan data rates.
5. Cancellation of the MTN EveryDayGigs Regional Bundles
5.1 Customers will not be able to cancel a once-off MTN Daily, Weekly and Monthly EveryDayGigs Regional Bundles.
6. Data Roaming
6.1 Roaming will not be allowed with the MTN EveryDayGigs Regional bundles.
6.2 Customers who wish to go out of the Republic of South Africa and use the Internet, will be billed according to the Zoned Data roaming rates and roamed usage will not be billed against the inclusive data received on the Bundle.
6.3 The tariffs and guide on how to manage your data while roaming (outside of the Republic of South Africa) can be found on www.mtn.co.za.
7. Migration Rules
7.1 When a customer performs a sub type migration request, then they will forfeit their EverydayGigs bundle balance.
7.2 When a customer migrates to any Prepaid price-plans, they will not lose their EverydayGigs bundle balance.
8. SIM Swap
8.1 The SIM swap service allows you to keep your old preferred MTN cellphone number, subject to certain conditions. After you have registered your details in compliance with RICA, you will be able to initiate the SIM swap process by following the steps explained in this booklet on your MTN cellphone. A SIM swap from the new cellphone number to your old MTN cellphone number will be allowed if you are RICA compliant, if the old MTN cellphone number is active and still available on the MTN network, has not been recycled and is not in use by another customer, according to MTN’s systems. A SIM swap will only be allowed for one cellphone number at any given time. If the new cellphone number has been active/used to make calls for more than 24 (twenty-four) hours, a SIM swap cannot be performed. The old cellphone number must be deactivated/cut off from the network before the new cellphone number can be activated. Customers will be able to keep their airtime balance from their old SIM card/cellphone number and any credits or subscriptions they had once a SIM swap is performed.
8.2 Customers with an active/valid MTN Everyday Treat bundle performing a SIM swap shall retain the value associated with their Bundle.
9 Terms of Use
9.1 MTN reserves the right, in its sole and absolute discretion, to terminate or suspend the customers from using this product or the network services where MTN suspects abuse of its network, the service, any of its services, fraud, criminal activity or where the customer’s use of the service is placing an unreasonable constraint on the MTN network which may impact the experience of other MTN Customers.