NOTICE: PLEASE NOTE THAT AS OF 24 MARCH 2017, THESE TERMS AND CONDITIONS HAVE BEEN AMENDED:
THE PROVISIONS OF CLAUSE 2.6 HAVE BEEN AMENDED.
1.Definitions
1.1. CVV/CVC: This is the final three digits of the number printed on the signature strip on the back of your credit card.
1.2. MTN Eazi Recharge: This is a service which enables you to purchase MTN airtime, SMS bundles and Internet Bundles (“Value”) using your mobile phone, credit and /or debit card;
1.3. Bank PIN: This is the personal identity number (PIN) which is issued by the Bank, or in some cases selected by the customer, that is used in conjunction with the bank card to access payment services.
2. Subscriber’s responsibilities
2.1. I guarantee that the information provided when registering for the MTN Eazi Recharge service is valid and true. I hereby indemnify and hold MTN harmless from any resulting loss, damages or action arising out of me providing incorrect information whilst registering for MTN Eazi Recharge.
2.2. I shall keep my Bank PIN number confidential and shall not allow others access to my mobile phone or my Bank PIN, I agree that if I fail to keep my Bank PIN confidential, or allow access to my phone or Bank PIN, I do so entirely at my own risk,
2.3. I understand that at no time will I ever be asked to enter my confidential information on a website or any device other than my mobile phone. I further understand that any requests to enter either my Bank PIN, CVV or CVD on any device other than my mobile phone ARE NOT legitimate requests from MTN Eazi Recharge.
2.4. I accept that I shall be responsible for all purchases of Value conducted as a result of any access obtained through the combined use of my mobile phone and Bank PIN, should I:
2.4.1. share my access rights with any other person by disclosing or allowing others to gain knowledge of my Bank PIN together with access to my phone; or
2.4.2. leave my internet session unattended while in an active Eazi Recharge session;
2.4.3. fail to notify my bank, within a reasonable time, should there be security breach in my bank account; or
2.4.4. in any other manner conduct or access my MTN Airtime Service carelessly or negligently.
2.5. My registration for the use of the MTN Eazi Recharge service may be revoked or suspended at any time at MTN's discretion.
2.6. Should I become aware of any breach or attempted breach of my MTN Airtime Service data security I shall inform MTN without delay by calling the 135 Call Centre;
2.7. I acknowledge and accept that any use of MTN Eazi Recharge is at my own risk. Without limiting the generality of the aforesaid, I acknowledge that MTN will not, under any circumstances, be liable to me for any loss or damages (including consequential, direct, indirect, special, punitive or incidental damages) arising from:
2.7.1. any defect or fault in my hardware and/or software; or
2.7.2. any failure or fault in connectivity to the Internet; or
2.7.3. the unavailability of the any of the MTN Eazi Recharge service channels for any reason whatsoever; or
2.7.4. any failure on the part of MTN to distribute airtime where such failure is the result of a cause beyond MTN's control.
2.8. I understand that MTN reserves the right to remove any subscriber from the service:
2.8.1. if the service has not been used for a period in excess of 6 months;
2.8.2. if MTN suspects any risk to itself through the use of the service or;
2.8.3. alternatively to place the subscriber’s use of the service on hold pending any investigation regarding inappropriate use of the service.
2.9. MTN in the execution of MTN Eazi Recharge registrations and transaction requests reserves the right to:
2.9.1. Determine the physical device identifier from which the request was performed
2.9.2. Determine the location where the transaction was performed
2.9.3. Store this information for security purposes
3. MTN Eazi Recharge Service
3.1 MTN Eazi Recharge enables you (the subscriber), to purchase airtime, SMS Bundles and Internet Bundles, anytime, anywhere, with the use of your phone and your credit or debit card. In order to make use of this Service, you have to register your Bank credit or debit card for the service using your phone.
3.2 All value recharged by the subscriber will expire according to the existing business rules of existing recharge voucher ranges.
3.3 All queries related to the use of this service should be addressed to MTN Customer Services.
4. Use of the service
4.1 In order to be able to use the Service, the Subscriber must:
4.1.1 have a handset and register to the Eazi Recharge Service by dialling *141*10# ;
4.1.2 follow the prompts;
4.1.3 be an adult, be authorised and be in possession of one of the following cards to make a purchase: Mastercard, Visa, Credit card from most banks excluding FNB until further notice; or ABSA, Nedbank or Standard debit card.
4.2 Normal bank charges apply to the use of each of the above mentioned cards.
5. Mechanics of the service
5.1 The Subscriber may recharge with a minimum recharge value of R4-00 (four rand) and a maximum recharge value of R500-00 (five hundred rand) per transaction, however there is a maximum recharge value limit of R1000 (one thousand rand) per day and a maximum recharge value for the period of a month of R2,000-00 (two thousand rand);
5.2 Purchase of SMS or Internet Bundles will be limited by the maximum values as described in 5.1 above;
5.3 A postpaid Subscriber may purchase airtime for a prepaid or hybrid subscriber;
5.4 A prepaid or hybrid Subscriber may purchase airtime for his/her own benefit or for another subscriber’s benefit;
6. General
6.1 Participation in this Service is subject to these terms and conditions. In so far as it is necessary, required by law or beyond the reasonable control of MTN, MTN reserves the right to vary the nature of the Service or these terms and conditions upon notice in this regard being published on www.mtn.co.za or in another appropriate medium.
6.2 The decision of MTN in respect of disputes arising out of this Service will be dealt with by MTN in terms of these terms and conditions. The decision of MTN in this regard will be final.
6.3 All subscribers indemnify MTN and their directors, officers, employees and agents, against any and all claims for any loss or damages, whether direct, indirect, consequential or otherwise, arising from any cause whatsoever in connection with their participation in any way whatsoever in the Service.
6.4 MTN shall be entitled to prohibit or terminate any subscriber’s participation in the Service if such subscriber does not meet the criteria and/or if the subscriber is involved in any fraudulent activity or suspected fraudulent activity.
6.5 Any amended terms and conditions published in any media, or on the MTN website www.mtn.co.za will form part of the terms and conditions of the Service, to which terms the subscriber agrees to be bound.