Please note that as of 1 October 2025, these Terms and Conditions have been amended and the provisions of clause 3 has been amended.
A. The following Terms and Conditions contain assumptions of risk and/or liability by Customers and limit and exclude liabilities, obligations, and legal responsibilities which Mobile Telephone Networks Proprietary Limited (“MTN”) will have towards Customers and other persons.
B. These Terms and Conditions also limit and exclude Customers rights and remedies against MTN and place various risks, liabilities, obligations, and legal responsibilities on the Customer.
C. These Terms and Conditions may result in Customers being responsible for paying additional costs and amounts and MTN may also have claims and other rights against the Customer.
D. To the extent that the Terms and Conditions or any goods or services provided under the Terms and Conditions are governed by the Consumer Protection Act, 2008 (“the CPA”), no provision of these Terms and Conditions is intended to contravene the applicable provisions of the CPA. Therefore, all provisions of the Terms and Conditions must be treated as being qualified, to the extent necessary, to ensure that the applicable provisions of the CPA are complied with.
E. The Customer must read these Terms and Conditions. Utilization of this product/service will constitute as an agreement to comply with these Terms and Conditions.
F. Please pay special attention to all the clauses. These Terms and Conditions are subject to and must be read together with your Subscriber Contract Terms and Conditions, Post-paid Price Plan Terms and Conditions, Prepaid Price Plan Terms and Conditions; and Product/Service Terms and Conditions.
1.1. MTN Data Share is a value-added service that allows customers to share their data wallet with other MTN customers.
1.2. MTN Data Share service is available to new and existing customers within the following specific limitations.
1.2.1. The service is applicable to all prepaid price plans and certain post-paid price plans (in respect of paid for inclusive anytime data). The Customer must check the specific post-paid price plan terms and conditions to ascertain eligibility.
1.2.2. Customers with qualifying price plans may share their data with a maximum of 5 (five) other MTN Customers only.
1.2.3. Data cannot be resold, on-sold or traded for any gain.
1.3. The service is applicable to certain prepaid and post-paid anytime, daily, weekly, fortnightly, and monthly data bundles (Paid for anytime data).
1.4. MTN may, in its sole and absolute discretion, withdraw or amend the service in its entirely, with reasonable notice to the Customer.
1.5. The Customer must visit www.mtn.co.za regularly for notices, updates, and changes to the service.
2.1. The MTN Data Share service can be activated at any MTN Branded Retail Store, or using the self-service channels like the MTN App, USSD (*136*5#) for all prepaid price plans and certain post-paid price plans (Paid for inclusive anytime data).
2.2. The Data Share User i.e. Customer sharing the data wallet, can select up to five (5) MTN numbers that will be permitted to share (deplete) the data wallet.
2.3. The Data Share User can only share the following data values with the Linked MTN Numbers:
2.3.1 Post-paid inclusive anytime value (data value you receive in terms of your contract, excluding promotional value i.e. Free, Day Express, Night Express, and Streaming);
2.3.2. Post-paid purchased once-off and/or recurring daily, weekly, fortnight and monthly anytime data bundles, excluding promotional value i.e. Free, Day Express, Night Express, and Streaming); and
2.3.3. Purchased Prepaid once-off and/or recurring daily, weekly, fortnight monthly anytime data bundles.
2.4. All other purchased once-off and/or recurring data bundles with a validity of the following i.e. hourly and long-term will not be eligible for sharing using Data Share.
2.5. The Data Share User and Linked MTN Numbers will deplete the relevant data wallets concurrently when using data services within the Republic of South Africa.
2.6. The Data Share User may de-link any (or all) Linked MTN Number at any time through our self-service channels i.e. USSD (*136*5#) and MTN App.
2.7. MTN Data Share may be deactivated at any time by the Data Share User, through the MTN self-service channels i.e. USSD (*136*5#); the MTN App; Call Centres, as well as at MTN stores.
2.8. Upon deactivation the Linked MTN Numbers will no longer have access to the Data Share User’s data wallet and MTN Data Share service will be removed from the Data Share User’s subscription profile.
2.9. Data Share User may not on-sell the data to any party.
2.10. In the event of any suspected or actual abuse of the service, MTN reserves the right to terminate the users access to the service.
2.11 Effective 1 September 2025, an MTN Data Share User on an Enterprise Business Postpaid price plan may not share their data using the MTN Data Share capability with an MTN Prepaid number (‘MSISDN’) or line (the ‘Beneficiary’).
Effective 1 October 2025 this transaction control enables the Main User to manage their monthly 5 Beneficiaries using a maximum of 6 ‘edits’ per month.
3.1 A subscriber can use the data share service to share data with up to 5 different beneficiaries at any point in time.
3.2 A subscriber can change any beneficiary, provided they do not exceed the limit of 6 edits per month.
3.3 The addition of any beneficiary counts as 1 edit.
3.4 The removal of any beneficiary counts as 1 edit.
3.5 If a subscriber adds a new beneficiary, this will count as 1 edit.
3.6 If a subscriber replaces an existing beneficiary, by removing the current beneficiary and adding the new beneficiary, this change will count as 2 edits.
3.7 If a user reaches their monthly maximum of 6 edits within current month, they will only be able to add or remove beneficiaries in the following month.
3.8 Subscribers will be notified of the number of edits available to them when making changes via both the MTN App and the USSD channel.
3.9 Users can manage the amount of data they want to share with their beneficiaries through the relevant app and USSD screens.
3.10 If a subscriber adds a data share beneficiary, but does not set a specific data share limit for that beneficiary, that beneficiary will have access to all of the subscribers shareable data.
4.1. In the event that the Data Share User migrates to another Price Plan which does not support the Data Share service, the MTN Data Share service will be deactivated.
4.2. In the event that a post-paid Data Share User performs an upgrade to a price plan that supports MTN Data Share, the service will continue with the same Linked MTN Numbers.
5.1. In the event that the Data Share User performs a SIM Swap within MTN, the MTN Data Share service will not be terminated and will continue with the same Linked MTN Numbers.
6.1. MTN reserves the right, in its sole and absolute discretion, to terminate or suspend the customers use of the Data Share service, or the network services where MTN suspects abuse of its network, the Data Share service, any of its services, fraud, criminal activity or where the customer’s use of the service is placing an unreasonable constraint on the MTN network which may impact the experience of other MTN Customers.