MTN Bundle Bonanza Terms and Conditions: Please note that as of 14 February 2022, these Terms and Conditions have been amended and the provisions of clause 1.1, 5.1.1 and 5.1.2 have been amended. The provisions of clause 11.6 have been added.
A. The following Terms and Conditions contain assumptions of risk and/or liability by you and limit and exclude liabilities, obligations and legal responsibilities which Mobile Telephone Networks Proprietary Limited ("MTN") will have towards you and other persons. These Terms and Conditions also limit and exclude your rights and remedies against MTN and place various risks, liabilities, obligations and legal responsibilities on you. These Terms and Conditions may result in you being responsible for paying additional costs and amounts and MTN may also have claims and other rights against you.
B. To the extent that the Terms and Conditions or any goods or services provided under the Terms and Conditions are governed by the Consumer Protection Act, 2008 (the "Consumer Protection Act"), no provision of the Terms and Conditions are intended to contravene the applicable provisions of the Consumer Protection Act, and therefore all provisions of the Terms and Conditions must be treated as being qualified, to the extent necessary, to ensure that the applicable provisions of the Consumer Protection Act are complied with.
C. Please read these Terms and Conditions carefully. Participation in this offer will constitute your agreement to comply with these Terms and Conditions. If you do not agree with these Terms and Conditions, please do not participate in this offer.
D. Please note that these Terms and Conditions are subject to your Subscriber Contract Terms and Conditions.
SECTION 49 CONSUMER PROTECTION ACT NO 68 OF 2008 NOTICE, THE FOLLOWING TERMS ARE IMPORTANT TO NOTE CLAUSES 2, 3, 4, 5, 6, 7 AND 8.
1.1 MTN Bundle Bonanza price plan allows an all-day flat rate of R1.65 per minute on per second billing on local calls to any local network. (hereinafter referred to as the “Promotional Offer”).
2.1 The Promotional Offer was made available on 18 September 2019 and will terminate on an indefinite date (the “Promotional Period”).
2.2 Notwithstanding the Offer Period, MTN may, in its sole and absolute discretion, amend the duration of the Promotional Period to a shorter or longer period, or withdraw the offer in its entirety, without notice to you. Visit www.mtn.co.za regularly for notices, updates and or changes to services.
3.1 Existing MTN Prepaid customers who are still within the Bundle Bonanza price plan, (hereinafter referred to as the “Qualifying Packages”).
3.2 The Bundle Bonanza price plan is not available to MTN Contract or My MTNChoice customers.
4.1 Customers on Bundle Bonanza price plan shall receive a flat rate of R1.65(one-rand-sixty-five) for any local voice calls to any local network, at any time of the day
4.2 Customers on Bundle Bonanza price plan shall also be able to generate data usage at a rate of R0.32 (thirty-two cents) per megabyte, for Out of bundle data usage
4.3 Calls are charged on a per second basis, chargeable from the first second.
4.4. SMSs will be charged at per unit rates while you are on this MTN PayAsYouGo option.
4.5 Each SMS unit is calculated in units of 160 (one hundred and sixty) characters or part thereof.
4.5 All local calls are charged per second from the first second. Per minute rates are an indication of what a full 60 second call will cost.
5.1 R1.65 per second billing (Out Of Bundle Voice)
5.2 R0.32 per MB (Out Of Bundle)
5.3 R0.40 per SMS (local)
5.4 R3.00 per Minute Video Call rates
6.1 Customers who migrate out of the MTN Bundle Bonanza price plan shall no longer qualify for the flat rate of R1.65 per minute on per second billing
6.2 No new customers will be able to migrate into the Bundle Bonanza price plan
6.3 Customers who migrate out of the MTN Bundle Bonanza Price Plan to any other MTN price plan will not be able to migrate back into the MTN Bundle Bonanza Price Plan
6.4 If customers migrate to post paid, they will forfeit their balance.
7.1 Loyalty points will be awarded on airtime recharges and not allocation of any giveback rewards.
8.1 In terms of the Amended Regulation of Interception of Communications and Provision of Communication-related Information Act 70 of 2002 (RICA), you are obliged to provide proof of your full names, surname, Identity Document number and residential address to a RICA office when purchasing a SIM card. This is necessary to activate you as a customer on the MTN network.
8.2 MTN is obliged by law not to activate your SIM card on the MTN network if you have not complied with the RICA registration requirements
8.3 By law, if a SIM card is lost, stolen or damaged, you are required to immediately notify the South African Police Services in writing. You will also have to immediately notify MTN and request the SIM card to be suspended.
8.4 If you wish to transfer/sell your SIM card to another person (other than a family member), you are required to contact your Service Provider to report such a transfer to MTN, and MTN is required by law to deactivate the SIM card. Before the new holder of the SIM card can use the SIM card, they must provide proof of their full names, surname, Identity Document number and residential address to an approved MTN RICA officer to register them as a customer on the MTN network. Once they have complied with RICA, and the RICA information is received by MTN, MTN will reactivate the SIM card.
8.5 If you change ownership to a third party, the Offer is not transferable. Failure by any person holding/using a SIM card to comply with RICA is an offence. Contact your service provider or see www.mtn.co.za for details.
10.1 MTN is not responsible for a service being interrupted and/or failing for any reason or for any interruption in the network services or the Offer.
10.2 You will be able to access services only when you are in the Republic of South Africa in an area covered by the MTN network.
10.3 You will be solely responsible for all products and services contained in the promotional offer from delivery of the promotional offer to you. Accordingly, MTN takes no responsibility for any loss or damage of any of the contents of this promotional offer including the SIM card, where applicable, or any MTN Internet bundle credits associated with the SIM card. In the event of theft or loss of your device and/or SIM card, such items must be replaced at your own cost; you are obliged to report such loss or theft to the South African Police Services immediately, and to request MTN to suspend such SIM Card.
10.4 MTN reserves the right, in its sole and absolute discretion, to terminate or suspend your participation in the promotional offer or the network services where MTN suspects abuse of its network, the promotional offer, any of its services, fraud, criminal activity or where your participation in the promotional offer is placing an unreasonable constraint on the MTN network which may impact the experience of other MTN Customers.
10.5 All Customer’s indemnify MTN and their directors, officers, employees and agents, against any and all claims for any loss or damages, whether direct, indirect, consequential or otherwise, arising from any cause whatsoever in connection with their participation in any way whatsoever in the promotional offer.
10.6 We respect your privacy and by agreeing to this Terms and Conditions you voluntarily agree to abide by our privacy policy, which can be viewed at www.mtn.co.za.