MTN ADD TO BILL Terms and Conditions

GENERAL

1. Showmax is a subscription Video on Demand service that gives you access to thousands of hours of local and international television shows, movies and series available on smartphones, PCs, tablets and Smart TVs.

2. MTN offers the service in partnership with Showmax who is the service provider for the promotion.

3. Showmax Terms of Use & Conditions apply concurrently with these terms and conditions and are available for review at https://faq.showmax.com/eng/legal/za/service-terms-za

4. The use of the Showmax service requires an Internet connection.

5. The Showmax service is available as a Value-Added Service to all MTN customers.

6. The Showmax subscription will be billed at the rate you accepted at the time of charging your subscription to your MTN bill and could be either

• Showmax Mobile plan R39.00 per month (VAT inclusive)
• Showmax plan R99.00 per month (VAT inclusive).
• Showmax Pro Mobile plan R225.00 per month (VAT inclusive)
• Showmax Pro plan R449.00 per month (VAT inclusive)

BILLING

1. Showmax subscriptions are billed in advance.

2. As a prepaid or top up customer, ensure you have sufficient prepaid airtime loaded to pay for your Showmax subscription.

3. As a MTN contract customer you can simply add it to your bill.

4. No grace period will be applied for billing cycles. Subscription suspend notifications due to unsuccessful billing will be sent after the third attempt which is 10 minutes after the subscription was suspended.

5. The date you accept the 1st billing and activate the service will be your billing date every month if you have selected until cancelled by yourself or MTN.

6. Once you have subscribed to the Showmax service, your MTN monthly invoice will display your monthly subscription with the appropriate description.

SWITCHING SUBSCRIPTION PLANS

1. If a customer switches from a Showmax Standard package to a Showmax Mobile Promo Subscription package, the Showmax Mobile Promo Subscription package will be billed for and start immediately and a subscription credit will be created for any remainder Showmax Standard package subscription days to be used at a later stage determined by the subscriber.

2. If a customer switches from a Showmax Mobile Promo Subscription package to a Showmax Standard Package, the Showmax Standard package subscription will be billed for and start immediately and a subscription credit will be created for any remainder Showmax Mobile Promo Subscription package days to be used at a later stage determined by the subscriber.

3. All subscription package changes from Showmax Mobile Promo Subscription will be charged immediately to you via MTN bill and a subscription credit will be created for any remainder subscription days to be used at a later stage determined by the subscriber.

4. When a subscriber changes from the Showmax Mobile Promo Subscription to any other Showmax subscription, no additional data will be provisioned or billed for.

5. Any unused and unexpired Showmax viewing data allocated from the Showmax Mobile Promo Subscription can still be used to watch using any other Showmax subscriptions until the data is depleted.

6. A customer can decide to resubscribe to the Showmax Mobile Promo Subscription within the Promo Period only.

7. Please see the table below for a detailed explanation of how the billing and credits will be managed when you switch from one subscription plan to another at the end of the conditional voucher period and the customer remains subscribed.

SUBSCRIPTION CANCELLATIONS

1. Your Showmax subscription cancellations can be done on the Showmax website via MyAccount. Steps to follow are:

1. Sign in to www.showmax.com;
2. Go to “MyAccount”
3. Select “Manage subscription”
4. Click on “Cancel subscription”

2. If a customer closes their MTN account, the next Showmax subscription billing will automatically fail, and this subscription will be suspended.

3. Access to Showmax will continue post cancellation until the existing subscription days run out.

DATA

1. Streaming or downloading of Showmax content will deplete the data from the internet connectivity that is being used to access the service. Data will be charged at standard data rates as per your subscriber tariff plan with your respective service provider.

2. Customers can use general data to watch Showmax with or purchase specific Showmax data bundles. Dial *136*2# to purchase your data bundles via USSD or connect to the MyMTN app.

TRIAL PERIODS

1. Free trials are applicable to new Showmax customers on the MTN network.

Miscellaneous

1. Showmax reserves the right, to determine at its sole discretion whether a Showmax Service customer is eligible for this offer.

2. Unless otherwise stated, the Showmax terms and conditions - South Africa and Lesotho shall remain in full force and effect.

3. In case of a discrepancy between the offer terms and conditions and Showmax terms and conditions - South Africa and Lesotho, the provisions of these terms will prevail.