IMPORTANT NOTICE
These Terms and Conditions consists of a Part 1 (Promotion Details) and a Part 2 (Standard Terms and Conditions, (together the “Terms”). In the event of any conflict, the Standard Terms and Conditions shall prevail, except to the extent that applicable law requires the Promotion Details to apply.
By participating in this Promotion, all participants agree that they have read and understood the Terms and further agree to be bound by the Terms.
Promotion Name: | MTN 200% Bonus on First Monthly Recharge Promotion (“Promotion”) |
Promoter: | Mobile Telephone Networks Proprietary Limited (Registration No. 1993/005461/07) (“MTN”) |
Promotion Description: | The Promotion rewards eligible MTN prepaid customers with 200% Bonus Airtime when they complete their first R50 or more airtime recharge of the month via the MTN App or MTN MoMo App. The bonus is automatically allocated upon successful qualification. |
Promotion Start Date | 18 September 2026 |
Promotion End Date | The Promotion will run for approximately 3 (three) months from the Promotion Start Date, unless extended, amended, suspended or terminated by MTN. |
Eligibility Criteria: | Participants must: • Be on the following price plans:
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Qualifying Criteria: | Participants must fulfil the following criteria to qualify for the Promotion: MTN App or MTN MoMo App; airtime recharge of the month; |
Participation Mechanics: | Participation occurs automatically when an eligible customer completes their first qualifying airtime recharge of the month via the MTN App or MTN MoMo App. Once qualification has been confirmed, the applicable bonus airtime will be allocated automatically. |
Promotion Benefit: | Participants who meet the qualifying criteria will receive 200% Bonus Airtime based on the value of the qualifying airtime recharge. Example: A qualifying recharge of R50 will receive R100 Bonus Airtime. |
Benefit Allocation Method: | Benefits are allocated based solely on successful completion of the qualifying criteria. No random draw, chance, skill or luck-based mechanism applies. Customers who qualify will automatically receive the applicable bonus airtime.
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Benefit Limitations: | • Limited to one qualifying benefit per customer per calendar month for the duration of the Promotion. • Any unused Bonus Airtime will expire after the 3-day validity period and will be forfeited. Expired Bonus Airtime will not be reinstated, refunded, or carried over.
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Fulfilment Method: | Bonus Airtime will be automatically credited to the qualifying customer's account. Customers may receive an SMS confirming the allocation of the bonus. |
Fulfilment Timeline: | Bonus Airtime will be allocated within 24 hours of successful qualification. |
Other terms: | • The Promotion is available exclusively for recharges performed via MTN-owned digital channels, namely the MTN App and MTN MoMo App).
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PART 2: STANDARD TERMS AND CONDITIONS
1.1. This Promotion is a trade and/or marketing promotion conducted by MTN.
1.2. This Promotion does not constitute a promotional competition as contemplated in section 36 of the Consumer Protection Act, 68 of 2008 (“CPA”), as participation does not involve any element of chance and benefits are allocated solely based on objective qualifying criteria.
2.1. Participation in the Promotion will only be valid if it occurs during the Promotion Period specified in Part 1.
2.2. Any participation that occurs outside of the Promotion Period will not qualify for the Promotion, and no benefits will be awarded in respect thereof.
3.1. Only participants who meet the eligibility and qualifying criteria set out in Part 1 may participate in the Promotion.
3.2. MTN reserves the right to disqualify any participant who does not comply with these Terms or who does not meet the applicable criteria.
3.3. The following persons are excluded from participating in the Promotion:
3.3.1. employees, directors, members, partners, agents, consultants or contractors of MTN;
3.3.2. immediate family members, spouses or life partners of such persons; and
3.3.3. any person involved in the administration, management or auditing of the Promotion.
4.1. Participants must strictly comply with the qualifying criteria set out in Part 1 to qualify for the Promotion.
4.2. Failure to meet all of the qualifying criteria will result in the participant having no entitlement to receive the Promotion benefit.
4.3. Promotion benefits will only be allocated once MTN has verified that the participant has successfully met all applicable qualifying criteria.
5.1. The Promotion benefits are as described in Part 1 of these Terms.
5.2. Promotion benefits are not transferable, exchangeable, or redeemable for cash.
5.3. MTN reserves the right, where reasonably necessary, to substitute any Promotion benefit with an alternative benefit of similar commercial value.
6.1. MTN reserves the right to verify participant eligibility, compliance with the qualifying criteria, and the accuracy of any information provided by participants.
6.2. MTN may withhold the allocation or fulfilment of any Promotion benefit until such verification has been completed to its satisfaction.
7.1. MTN may disqualify any participant who provides false or misleading information; attempts to manipulate the Promotion; breaches these Terms.
8.1. Personal information collected through the Promotion will be processed in accordance with the Protection of Personal Information Act, 4 of 2013 (“POPIA”) and MTN’s Privacy Policy available at: Privacy Policy - Help & Support - MTN South Africa.
8.2. Personal information will be used for purposes of administering the Promotion and fulfilling any legal or regulatory obligations.
8.3. Where Participants choose to receive marketing or promotional communications from MTN or any official Promotion partner, such communications will be subject to Participants’ consent. Participants may opt out of receiving such communications at any time via the relevant communication channel.
9.1. To the fullest extent permitted by law, MTN and its partners will not be responsible for any loss, damage, injury or death that may occur as a result of taking part in the Promotion or from the use or enjoyment of any Promotion benefit, unless such liability cannot be excluded by law.
9.2. MTN will not be responsible for any technical failures, system malfunctions, interruptions, or errors that may affect participation in the Promotion or the fulfilment of any Promotion benefit.
9.3. If circumstances beyond MTN’s reasonable control make it impossible to fulfil the Promotion benefit, MTN will not be liable for such failure, but will use reasonable efforts to provide a suitable alternative where practicable.
9.4. Nothing in these Terms is intended to limit or restrict any rights that participants may have under applicable law, including the CPA, or to exclude any liability that may not lawfully be excluded.
10.1. MTN reserves the right to amend, suspend or terminate the Promotion, or to amend these Terms, where reasonably necessary, including for reasons of operational, legal or commercial necessity.
10.2. Any such changes will be communicated through appropriate channels, including MTN’s official platforms where applicable.
10.3. The Promotion is also subject to and must be read in conjunction with, MTN’s existing terms and conditions applicable to its website and mobile site, available at: Terms and Conditions - Help & Support - MTN South Africa
10.4. These Terms and the Promotion will be governed by and construed in accordance with the laws of the Republic of South Africa.