What are the steps to follow if I want to apply for Fibre?  What can I do to help speed up my fibre order?  What factors can delay the installation or activation of my fibre connection?  What do I do if I am not receiving a link that has been sent?  What do I do if I received my router, but the line is not active yet?  What does it mean if my order is cancelled due to No Coverage (FNO)?  What if no router has been sent? Do I need a router?  What troubleshooting steps can I take myself before contacting Supersonic if I am experiencing issues with my internet connection?  Why am I paying more on my first invoice?  Is there a cancellation fee?  What are the circumstances under which cancellation fees are applicable?  Can I manually pay my invoice if I do not want to use a debit order?  What happens if I don’t accept the e-mandate?  Where can the customer escalate should they have queries?