What is RICA?

RICA (Regulation of Interception of Communications & Provision of Communication-Related Information Act of 2002) is a South African law that requires MTN (or any person or organisation that sells SIM cards) to register a SIM card before it can be used on any network. The SIM card is registered by capturing & validating the customer’s ID and proof of address on the government’s database.

Why do I need to RICA my SIM card?

The RICA law helps the government and law enforcement to fight against crime. Criminals often communicate plans to commit crimes using cellphones; with personal information lined to SIM cards, it helps police track down people involved in criminal activities. The government also has the authority to intercept communication across all networks.

Customers should RICA a SIM card when:
- Buying a new SIM
- Transferring a SIM
- Porting into MTN

How to RICA my SIM card?

1. In stores: You can RICA your SIM card at any MTN store and major retailers. You will need an ID or passport as well as proof of residence to complete this process. Learn more on how to RICA in store here.

2. MTN App: You can self-RICA via the MTN App using a smart phone that has a camera. You will need your ID or passport, and a South African residential address.
o Login to the MTN App
o Click on the ‘Menu’ tab on the far right
o Scroll down and select ‘Self RICA’
o Follow the prompts to complete the process.
o You will need to enter the SIM number on the front of your SIM card.

How to activate my SIM card?

In order to activate your SIM card, simply insert it into your mobile device. You should receive an SMS with your new phone number and that will confirm that your SIM in active on the MTN network.

How to check my phone number?

Prepaid: Dial _*135# select option 2 for "RICA," then select option 3 "What is my number?"
Postpaid: Dial _*135# select option 3 for “RICA,” then select option 3 “What is my number?”