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Getting started at MTN

Get started now by selecting one of the categories below:

Select your area: 
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Your Service Provider will supply you with your PUK number.

First choose a Service Provider. They will look after your account and connection to the MTN network, as well as sending you your monthly bill. Once you’ve done that, select a price plan and chose a cellphone. When you sign the contract, you will need to provide the following: Personal contract

  • ID
  • Proof of income
  • Cancelled cheque or bank statement
  • Physical address
  • Credit references
Business contract
  • Company order form
  • Three trade references
  • ID of person signing the contract
  • Cancelled company cheque

The MTN help and assistance line

Dial 120.

You need to check a few things first:
  • Does your handset support data?
  • Are you in an area that has GSM coverage?
  • Does your SIM card support basic or enhanced data services?
  • Has your Service Provider activated your SIM card for data services?


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 Twitter feed from MTN SA
  • @darryltorr Sorry for the inconvenience, we understand your frustration. Unfortunately, it's all dependent on the store. Each branch differs 20 minutes ago