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Dear Altech Autopage customer                               

MTN Roaming

MTN would like to say Welcome home! We hope you will have a very pleasant stay with us!

Below you will find a few resources that will assist you in transitioning back to MTN.

MTN Services

Please click here to have a look at the services available to you as an MTN customer

MTN Online Shop

Need to buy a new device, surf the web or top up your airtime? Head on over to our Online Shop, register, click and you're ready to go!

Understanding your MTN bill

Please click here for an example and explanation of your new MTN bill

MTN stores

Please click here to find your nearest MTN store using our Store Finder

MTN Active - our very own self-help portal

Please click here to register for self-service via MTN Active

USSD codes

Buying data bundles has never been this easy! Please click here to view all our MTN USSD codes

Have a question?

Ask it here or search already-answered questions here

Contact information and banking details

Please see the table below for all the contact information and banking details you may require

 

MTN SA

MTN Business

Consumer

Corporate & SME

MTN SIM

Call: 083 808

All calls are free if dialled from an MTN SIM

Call: 083 1 800

All calls are free if dialled from an MTN SIM

Non-MTN SIM

Call: 083 1 808

Standard rates apply for a landline and other non-MTN SIM's

Call: 083 1 800

Standard rates apply for a landline and other non-MTN SIM's

General Support

Call: 083 808

Monday to Sunday 24 hours/day

Email: customercare@mtn.co.za

Call: 083 1 800

Monday to Sunday 24 hours/day

Email: business@mtn.co.za

Billing Support / Billing Queries / Billing System Support

Call: 083 808

Monday to Sunday 24 hours/day

Email: customercare@mtn.co.za

Call: 083 1 800

Monday to Sunday 24 hours/day

Email: business@mtn.co.za

New Sales

Call: 083 123 3667

Monday to Friday 8am to 7pm

Saturday 9am to 2pm

An Account Manager will be provided

Upgrades / Contract Extensions

Call: 083 808

Monday to Friday 8am to 5pm

Sat & Public holidays 9am to 2pm

(Closed Easter Monday, Good Friday, Christmas Day, Boxing Day and New Year)

An Account Manager will be provided

Insurance Claims & Insurance Sign Up

Call: 083 123 6084

Fax: 011 912-5122

Monday to Friday 8am to 5pm

Saturday 9am to 2pm

Email: insurancequeries@mtn.co.za (Consumer)

Email: corporateinsurance@mtn.co.za  (EBU: Corporate & SME)

Additional Services

Call: 083 808

Monday to Sunday 24 hours/day

Email: customercare@mtn.co.za

Call: 083 1 800

Monday to Sunday 24 hours/day

Email: business@mtn.co.za

Website

www.mtn.co.za

www.mtnbusiness.com/za

Banking Details

MTN EFT Bank Details: For Consumer and SME

Account Name: MOBILE TELEPHONE NETWORKS (PTY) LTD

Registration Number: 1993/001436/07

Bank:

ABSA (Preferred account)

Bank:

Standard Bank

Acc. No:

4063304150

Acc. No:

022679812

Branch Code:

632005

Branch Code:

051001

 

Bank:

FNB - Contract payments

 

 

Acc. No:

62028416552

 

 

Branch Code:

250655

 

 

* Please use your cellphone number or MTN account number as reference


MTN EFT Bank Details: For Corporates

Account Name: MOBILE TELEPHONE NETWORKS (PTY) LTD

Registration Number: 1993/001436/07

Bank:

Standard Bank

 

 

Acc. No:

421007435

 

 

Branch Code:

051001

 

 

* Please use MTN account number as reference

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