Skip Ribbon Commands
Skip to main content

 

 

 

 
 
You are here : Home | Everyday Services | Useful Extras | Move to MTN

Move to MTN

 

Move to MTN

Overview

Move to the network that works and only pay 79c per minute.

South Africa, there’s a lot to talk about!

No need to worry anymore about how long you can chat to your family and friends as we now give you calls at just 79 cents per minute on pure per second billing.

You can join the MTN family in a few simple and easy steps, and benefit from low call rates and free data and sms on MTN PAYG Bundles.

Mobile Number Portability enables you to change your current network or service provider to either MTN or an MTN Service Provider but still keep your existing cellphone number.

Business hours

When to request a port/transfer

  • 09h00 to 17h00 on Mondays to Fridays (Sundays and public holidays excluded)
  • 09h00 to 13h00 on Saturdays (public holidays excluded)

When does the port transfer happen

  • 22h30 to 23h30 on all days except public holidays
  • Should the port request be received in time on a particular day and your response is accepted, you should be able to port on the same day that the request is made
  • Transfers can also be scheduled for up to 30 days from the date of the request

How to Port

In a few easy steps we allow you to join the MTN family and here’s how:

  • Step 1:

Buy your MTN SIM card and have it RICAed;

  • Step 2:

DO NOT (yet) insert the MTN SIM into the handset;   

  • Step 3:

From your current SIM, SMS “PortMe#new-MTN-SIM-number to 083 767 8287 (Normal SMS rates apply);

  • Step 4:

             Client will receive an sms confirming that port is declined/authorised to port to MTN network           

  • Step 5:

              All activation are done during Network Switching Times “19:30-23:30

  • Step 6:

             Customer to only insert MTN SIM card the next day; select new number (will then receive an sms              with ported number) and then dial 555 to get activated  

Frequently asked Questions


Other important info:

Porting to MTN:

  • Contact any Service Provider that stocks MTN, an MTN Service Centre or an MTN Dealership or MTN Stormers/Zoners.
  • Call MTN Direct on 083 123 3667 or 083 123 DOOR

Prepaid customers must bring:

  • A CLI (Call Line Identity) Validation that you will get from the store.
  • Proof of residence

Contract customers must bring

  • ID number and proof of your residency, salary advice and three months bank statement

Company accounts

  • If your number is from your company you need written permission from the company that you work for

Terms and Conditions apply.

Share on

  | Print

 

You may also be interested in...

Buying airtime

Buy MTN PayAsYouGo airtime via Mobile Money, or through an airtime sponsor.

 

MTN 2MyAid

If you are ever in an emergency situation, pressing the MTN 2MyAid panic button on your cellphone will send a distress SMS to four emergency contacts that you pre-selected.

 

MTN PAYG Bundles

You can join the MTN family in a few easy steps, and benefit from low call rates, plus free data, minutes and SMSs on MTN PAYG bundles.