Skip Ribbon Commands
Skip to main content
​​

Get Showmax for R99pm

​​

Add it to your MTN bill and watch thousands of movies and series.

​​
  • About Showmax

    Showmax has changed the way South Africans watch TV. So much so that you don’t even have to watch TV on TV anymore! You can now stream thousands of local and international episodes, movies and kids’ shows online for just R99 per month. All you need to do is download the Showmax app on your smartphone or simply watch from the web browser on your computer. (And yes, you can still watch it on your TV if it’s smart enough.)

    Easy, right?

    Well it just got easier. You can now add your Showmax subscription to your MTN bill or pay for it using your airtime. That’s one less bill for you to worry about.

    All Showmax titles are available in HD, but if you need to save your data, you can even change the streaming quality or download a title to your device while you’re in a WiFi zone for later viewing offline.

    Click here for terms and conditions.

  • Subscribe

    New to Showmax?

    Your world is about to change. We’ll send you an OTP to use here and a voucher code to use on www.showmax.com – just follow the easy instructions and you’ll be streaming in no time.

    • We’ll send an OTP and charge the Showmax subscription to this number.

         
    • We’ll send your unique Showmax signup voucher to this address.

         
    •  


    Already a Showmax subscriber?

    If you’ve already subscribed to Showmax via MTN, and have not received your Showmax confirmation and voucher link, get it here.

    If you no longer want to receive the Showmax service, you can also cancel it here.

    • Enter the phone number you used to subscribe and select to have your details emailed to you or unsubsribe.

          Resend my voucher Unsubscribe
  • FAQ

    • What is Showmax?

      Showmax is an online streaming service that gives you access to thousands of hours of local and international movies and series. There's something for everyone, from familiar favourites to the best blockbusters. It's available on multiple devices so you can enjoy the best entertainment at home or on the move.

    • How do I add Showmax to my MTN account?

      You can add your Showmax subscription fee (R99pm) to your MTN bill or use your airtime to pay. Click here to sign up. Once you have entered your details, you will receive a One Time Pin (OTP), which you need to enter to confirm your subscription. You will also receive a voucher via email to complete your registration on Showmax.

    • Can I purchase more than one prepaid voucher by following the process over and over again for example?

      You can only buy one voucher per MSISDN within a one month period

    • What do I need to become a Showmax subscriber via MTN?

      You need to have an active MTN cell phone number with a minimum of R99 airtime balance.

    • Is there a contract period for this monthly subscription?

      No, you can cancel Showmax at any stage.

    • Do I get a trial period for Showmax when I add it to my MTN bill?

      No, no trial period is applicable to the service when it is added to your MTN bill

    • What happens if I do not receive my voucher?

      Click here to confirm your email address and have your voucher resent.

    • How much does Showmax cost?

      A Showmax subscription costs R99 per month. You can choose whether you’d like to pay it once-off, or as a recurring monthly fee.

    • When will I be billed for my Showmax subscription?

      Your Showmax subscription will be added to your MTN bill or deducted from your airtime as soon as you enter your One Time Password (OTP). If you select a recurring subscription, we will bill you on the same day every month. For instance, if you subscribed to Showmax on the 24th of November, you will be billed on the 24th day of every month thereafter.

    • What happens if I have an existing Showmax subscription payment and I want to change my payment option to my MTN bill?

      If you are currently paying for Showmax with a prepaid voucher, credit card or paypal you can change to your MTN bill here and all the remaining days of your current subscription will be credited to your account to use at a later stage so you don’t lose out. This credit will be visible in your stored payments on Showmax.com. If you are currently paying for Showmax through any other 3rd party provider, please cancel with them first to prevent being billed twice.

    • Can I use Showmax on multiple devices?

      Your Showmax subscription allows you to watch on two devices simultaneously, and on up to five registered devices.

    • How do I manage my registered devices?

      1. Sign in on the Showmax website

      2. Select ‘My Account’ from the top menu bar under your username.

      3. Select ‘My Devices’ to manage your registered devices.

    • How fast does my Internet need to be to use Showmax?

      You should have a minimum download speed of 2Mbps, however we recommend an uncapped connection of 4Mbps or faster.

    • Is there a limit to how much I watch?

      No, you can watch as many series or movies as you like, provided your subscription remains valid.

    • Can I limit the amount of data used?

      Yes you can. Several Showmax apps include an option to cap bandwidth, which allows you to limit the amount of data used per hour. Supported apps include iOS, Android and Apple TV. The option is available under each app’s settings menu. Bandwidth capping is also available on the web player in the player settings menu. If you do not use these settings the resolution is automatically selected based on your connection speed and device and may use more data.

    • How much data does Showmax use on a mobile device?

      When using your mobile data to download shows on Showmax, or if the storage space on your device is running low, make use of the Showmax quality settings for downloads. Showmax gives you the option to download on four different quality settings. The lower the quality you select, the less data you will use and the less space the file will take up on your device. Download on Low Quality, Standard Quality or Good Quality as opposed to High Quality to save on data. Standard or even Low Quality are sufficient for kids’ shows, especially on small screens, and Good Quality is perfect for your own series or movies downloads.

    • Which devices are downloads available on?

      The ability to download content is available on compatible iOS devices, as well as Android phones and tablets that support Widevine Classic or Widevine Modular DRM. Please ensure you have the latest version of the Showmax app installed.

    • How long is downloaded content available on my device?

      Content is available for viewing on your device up to 30 days from the download date. Once you press play, you have 48 hours to view the content.

    • Is there a limit to the number of times I watch downloaded content?

      You can watch downloaded content as many times as you like within 48 hours of the first playback.

    • Is there a limit to the number of titles I can download?

      Yes. You can download 25 complete titles per account across all your devices. Delete content in your download manager to free up download slots.

    • What's the difference between ‘On this device’, ‘On other devices’ and ‘Others’ on the Download manager?

      ‘On this device’ – All content you downloaded on this device will appear in this tab.

      ‘On other devices’- All content you downloaded to other devices will appear in this tab.

      ‘Others’- All content downloaded by other users on this device will appear in this tab.

    • What happens to my downloads if I uninstall the Showmax app?

      All downloaded content will be deleted from your device the moment you uninstall the Showmax app.

    • Can I minimise or close the app in the middle of a download?

      Yes, your downloads will continue in the background.

    • What happens to my downloads when I lose Internet connectivity?

      By default, downloads occur only when connected to WiFi. Your download is automatically paused once you lose your WiFi connection and resumes the moment you are connected again. You can allow downloads via mobile data in ‘Settings’ on your Showmax app – select ‘Modify your Data Usage’ for Video Downloads.

    • Can I use the Showmax app for iOS or Android without an Internet connection?

      Yes, you can. When you launch the app you will be taken directly to your downloaded content in the download manager, which you will be able to view offline. To go online again when your connection is restored, select the menu icon and hit ‘Retry’.

    • What definition is the content available in?

      Content is delivered via adaptive streaming up to 720p (HD).

    • Why can't I stream higher than 720p?

      We chose 720p as the best resolution based on common connection speeds.

    • I get an error saying that the service is unavailable in my country. Why is this?

      If you receive this message, it means that Showmax is unable to accurately determine your location. Try the following:

      - Ensure that DNS or VPN services (e.g. UnoTelly) are disabled.

      - Ensure that data compression proxy services (e.g. Google Data Saver) are disabled.

    • How do I access my account?

      1. On the Showmax website, select ‘Sign In’ from the top menu.

      2. On the signin screen, type in your email address, password and hit ‘Sign In’.

      3. Select ‘My Account’ on the top menu bar under your username, where you’ll see all information about your account such as payment details, registered devices and more.

    • How do I edit or update my profile?

      1. On the Showmax website, select ‘Sign In’ from the top menu.

      2. Select ‘My Account’ from the top menu bar under your username and you will see options related to your account.

      3. Select ‘Account Details’ and you will be able to make changes to your personal account information such as your name, location and password.

      4. Save your changes by selecting ‘Update’.

    • How do I change my password?

      1. On the Showmax website, select ‘Sign In’ from the top menu.

      2. Select ‘My Account’ from the top menu bar under your username and you will see options related to your account.

      3. Select ‘Account Details’ and you will be able to make changes to your personal account information.

      4. Select ‘Update Password’.

    • I forgot my password. How do I retrieve it?

      1. Select ‘Sign In’ on the top menu of the Showmax website.

      2. Select ‘Forgot Password’

      3. Enter the email address you used to register with Showmax.

      4. Select ‘Reset Password’ and instructions will be emailed to you.

    • How do I sign out from the Website?

      Select ‘Sign Out’ on the top menu bar under your username.

    • How do I cancel my Showmax subscription?

      Click here to unsubscribe from Showmax

    • What happens when I cancel my Showmax subscription?

      You will continue to have access until the end of the billing cycle, at which point your subscription will end.

    • Can I cancel my Showmax subscription?

      Yes, although we’d be sorry to see you go. You will still have access to Showmax for the remainder of the month that you have paid for, but we will stop billing you after that.

    • What must I do if my Showmax subscription has expired?

      You will need to reactivate your subscription. Click here to resubscribe.

    • What happens if I do not have sufficient airtime to pay for my Showmax subscription?

      If you do not have sufficient airtime on the billing date, your Showmax subscription will be suspended. You will need to resubscribe here.

    • Why is there no content or titles under certain sections?

      Sections and their content are country-specific. Showmax determines your country based on your physical location and payment country. If you are seeing empty sections, your physical location and payment country don't match. To resolve this, use the One Time Pin (OTP) process via your mobile phone to confirm your physical location as follows:

      1. On the Showmax website, go to ‘My Account’ and ‘Manage Subscription’

      2. Delete your current payment method.

      3. Add the payment method again, ensuring that you complete the OTP process when prompted to do so.

    • Which web browsers and devices are supported?

      Click here for a list of compatible devices and browsers, as well as plugins required.

    • Why does playback stop when connecting an external display?

      A HDCP-compliant display connection is required when connecting an external display. If the connection is not compliant, playback will be disabled.

    • How do I install the app?

      The Showmax app is available for free on both the App Store (iOS) and Google Play (Android).

      1. Search for Showmax.

      2. Install the free Showmax app that appears in the search results.

      If the Showmax app doesn’t appear in your search results, your device is not supported.

    • How do I save my favourite movies and series to watch later?

      If you find something you want to watch later on, select it and view its details page, where you will see an ‘Add to Watchlist’ button. Select this and your show or movie will be added to your Showmax Watchlist.

    • Where can I see what I have recently watched?

      1. Sign in to the Showmax website or a Showmax app.

      2. Select ‘Recently Watched’ from the user menu.

    • Are subtitles available?

      Subtitles are available on a number of shows and supported by most Showmax apps. View the series or movie information screen within the app for subtitle availability.

    • Can I start watching on one device and resume on another?

      Showmax remembers the progress of your recently watched content across devices. That means you can start watching on one device, then pick up where you left off on another.

    • What are profiles?

      Users can now create up to 11 profiles for the members of their household under a single account. Each profile has its own Watchlists and better personalised recommendations based on its own viewing behaviour. Profiles have a parental control level which will filter out content above the age limit you set, and an optional PIN to manage access. Users can switch between profiles using the account menu on the website or the side menu on the mobile apps. Profiles are currently available on the Showmax website, mobile and Apple TV apps.

    • How do I create or edit a profile?

      1. On the Showmax website , select "My Account" then "Profiles"

      2. Select ‘Add Profile’ (or select an existing profile to edit)

      3. Enter a profile name

      4. Enter an optional numeric PIN, which you can use to protect this profile.

      5. Select a parental control level – ‘Adults’ is the default.

      Note: Only the main profile can create or edit profiles and subscription details.

    • How do I switch profiles?

      From the account menu on the Showmax website or the side menu in the apps, select the profile name that you would like to switch to. If a PIN is set for the profile, you will be prompted to enter it before being able to access the profile. PG filtering, lists and recommendations will now be for the selected profile.

      Note: PIN is only required when switching profiles. Parents should keep PIN and login credentials to themselves, and automatic sign-in should be disabled on your browser.

    • Who do I contact for queries on Showmax?

      Contact Showmax for:

      Technical queries with the Showmax service and device compatibility

      Showmax Content related questions

      Billing related questions outside of adding it to MTN bill

      • E-mail support@showmax.com

      • Visit the help section on the ShowMax website www.showmax.com/help

      • Use the live chat function located on www.showmax.com

      Contact the MTN Call Cenre for:

      Billing related queries

      All MTN product related queries including broadband, mobile bundles etc

      Deactivation of Showmax billing on MTN bill

    • T's and C's

      Click here to view the Showmax Terms and Conditions.

    ​​

We use cookies to ensure you get the best experience on our website. By using our website you agree to our Cookie Policy.