Register to gain acess to My MTN and your MTN Contract account (MTN Active). You will also be able to…
If you have a query about your MTN signal or about our network coverage, please
fill in the form below and we will get back to you.
Type of consumer
Make and model of handset / device
Are you at home or work when you experience the problem?
Where is the problem experienced?
Are you moving around or sitting in one place when experiencing the issue
Please choose all that apply
How many bars of signal do you get?
Has other devices been tested to see if the problem occurs on other device as well?
If yes, does the problem persist?
Has any other MTN SIM cards been tested to see if the problem occurs on other device
as well? If yes, does the problem persist?*
I have read & agree to the website Terms & Conditions of Use
Click here to view
the Network Coverage Map
Thanks for enquiring. We’ll get back to you with an answer as soon as possible.