How it works
As we all pull together to fight Covid-19, let us see if we can help you stay connected with your friends and loved ones even if you’re facing financial challenges as a result of this lockdown.
Move to another plan for three months
We’ll do an affordability check with you to see which new price plan will suit your budget, and then move you to that one.
This means that your current price plan will be downgraded for three months.
After three months
At the end of the three months, we’ll contact you and re-evaluate your financial standing.
Together, we can decide whether to move you back to the plan you were on or
consider new options for another three months.
Because this is a time when we must all stay connected, this exclusive service is free to everyone who enters into a relief agreement with us.