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Complaints Management

Email Complaints@mtn.com

Should MTN fail to resolve your complaint in 14 days the complaint may be escalated to ICASA at consumer@icasa.org.za or 012 568300/3001 In addition MTN is a member of the Consumer Goods and Service Ombudsmen - complaints@cgso.org.za & info@cgso.org.za or 0860 000 272