A cookie is generally a tiny data file that resides on your computer, mobile phone, or other
device, and allows MTN to recognise you as a user when you return to the MTN online store
website using the same computer and web browser.
There are different types of cookies. Here are two examples.
A “persistent” cookie – this cookie is set once you’ve logged on to a website. The next time
you visit the website, the persistent cookie will allow the website to recognise you as an
existing user or registered user so you will not need to log in before using the services.
However if you wish to access or change any of your payment information (like a credit
card number) or your registered information, you must log in securely again with your
password, even if your computer contains a persistent cookie.
A “session” cookie – this cookie is used to identify a particular visit to a website. Session
cookies expire after a short time or when you close your web browser.
You can remove or block cookies using the settings in your browser, but in some cases
doing so may impact your ability to use the website.
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MTN prides itself on delivering exceptional service and support to you, our valued
customer; however, the abuse of our services and our infrastructure can and does
affect our service delivery. This is why we would like you to assist us in putting
a stop to all fraudulent activity committed on our networks. If you are aware of
any abuse and fraud regarding our networks or infrastructure, please submit a report
to us; it will remain confidential, and we will conduct our investigation without
ever disclosing your identity to anyone.
Have something to report?
Please complete the form below to report any fraudulent activity.
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