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Get the home internet you need on a 24-month contract.

Choose from these great device contract deals.

Included with your deal

6-month subscription to Apple Music
Fixed LTE router
20GB start-up data bundle

Compact and sleek, the Sh@relink* Fixed LTE router can be positioned anywhere in the home to provide a stable, high-speed Wi-Fi network with support for up to 64 users.

Bring your own router and get a SIM-only deal.

If you have your own router, you can try our affordable SIM-only deals. Simply check if your router is supported before signing up. If you don’t already have your own, you can buy a router at any MTN Store.

The following routers have been network approved by MTN

Check if your area is covered

Use your home address to see if you can get a MyMTN Home connection.



Check Coverage

For fast, reliable internet for the home, get MyMTN Home which provides a private, affordable and robust Wi-Fi network for the household.


What you get.

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Simple

No complicated installation, no waiting, no digging, just simply plug and play.

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Speed

Experience higher bandwidth and greater speeds on your Home Wi-Fi connection.

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Affordability

Stay connected and stay on budget with a wide range of data options crafted to fit every pocket.

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Reliability

Stay connected with the peace of mind that your reliable, wireless Home Wi-Fi provides.

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Connectivity

Stream, game, work from home and much more, with multiple devices connected to your Home Wi-Fi connection.

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Coverage

Home Wi-Fi has coverage across South Africa. Click here to check coverage in your area.

HELP & SUPPORT

MyMTN Home


  • Can I check coverage and buy MyMTN Home deals online?Hide

    Yes, you can check your coverage, view the plans and get the MyMTN Home deal you want online and at any MTN Store.
  • Can I load voice and SMS bundles onto this plan?Show

    No, MyMTN Home deals are data-only.
  • Does MyMTN Home require an F-LTE coverage check?Show

    Yes, please first check that you have F-LTE coverage before signing up for MyMTN Home.
  • Do the plans come with a router? Show

    Yes, the 24-month deals include a compatible F-LTE router.

  • What if I have a router? Show

    Only certain classifications of routers work on an MTN Home Wi-Fi plan. Please also check that your existing router is not locked to your existing network provider.
    Once the router validation check is done or you have purchased a qualifying router, the customer can take out a MyMTN Home SIM only contract.

  • Do you have a Month-to-Month option for MyMTN Home? Show

    Yes, you can choose the Month-to-Month price plan if you have a qualifying router and are in an F-LTE coverage area.

  • How long does it take for the MyMTN Home service to become active? Show

    The MyMTN Home service will be active shortly after inserting the SIM into the router.

  • Are there any bundles that can be loaded onto a MyMTN Home plan? Show

    You can get Fixed LTE Booster bundles or MTN Night Express bundles which are ad-hoc bundles available for once-off and recurring use.

    These bundles are available on the MTN App.

    The range of F-LTE Booster bundles is exclusively available to MyMTN Home customers.

    Available booster bundle

    1. 2GB
    2. 5GB
    3. 10GB
    4. 20GB
    5. 30GB
    6. 50GB
    7. 100GB

  • Can I use this service ’on the go‘ or at an alternative location? Show

    MyMTN Home is a fixed location service; the SIM, router and location are paired to this service.

  • What happens if I put the SIM card into a smartphone? Show

    The MyMTN Home service will be suspended when the SIM is put into a smartphone. It must be put back into the router to work again.

    Please note that the unsuspension of services is not immediate. Once the SIM card is re-inserted into the router, it can take between 15 and 30 minutes before the service is unsuspended.

  • Where can I see if I have MyMTN Home coverage? Show

    You can access the Fixed LTE coverage map or the My MTN App.

  • Do the plans come with a router? Show

    Yes, the 24-month deals include a compatible F-LTE router.

  • What is the time frame for installation? Show

    There is no installation required as MyMTN Home is a plug and play service.

  • What happens when there is low signal? Show

    If the signal is low, locate the best position for your router, preferably against an outside wall or window.

  • Are the service speeds on MyMTN Home guaranteed, and do I get a static IP address? Show

    Data speeds are not guaranteed. This is a best-effort service, as per current mobile LTE.

    If you want a static IP, you can request one for an additional monthly charge.

  • Is my MyMTN Home prioritised on the cellphone towers because I am locked to a location? Show

    No, it is not. MyMTN Home is a best-effort service, as per current mobile LTE.

  • How do the MyMTN Home price plans save me money? Show

    The MyMTN Home price plans and Fixed LTE Booster bundles are priced below the current mobile data price plans and monthly data bundles, offering you more value for money.

  • Is connectivity dependant on the network in the area? Show

    There must be Fixed LTE coverage in your area, and the Fixed LTE service is locked to the physical address you provide. If the SIM card is removed and put in another device (phone, tablet, MiFi), there will be no Fixed LTE service.

  • Can I use MyMTN Home deals for CCTV for home? Show

    Yes, these price plans on a static IP can be used for CCTV.

  • What happens if I am a MyMTN Home subscriber and move to an area that doesn’t have coverage? Show

    If there is no F-LTE coverage, please migrate to a mobile data price plan.

  • Does the router or package come with an external antenna to boost the signal?Show

    The router does have a built-in antenna but does not come with an external antenna.

  • Can I have multiple MyMTN Home price plans? Show

    Yes, but you can only have one per SIM card.

  • If I sign a 24-month contract for F-LTE, and fibre becomes available during that contract, what options do I have to switch to fibre? Show

    There is currently no option to switch the same contract from F-LTE to Fibre.

  • I have an existing F-LTE contract, but the data package is no longer suitable. What options do I have? Show

    You can migrate to a more suitable package, and you can visit any MTN Store for help processing the migration.

  • What should I do if my service is not working when I get home (after 24 hours)? Show

    Contact the call centre on 135 or visit your nearest MTN Store, and we’ll help you troubleshoot the issue. If there is an issue with the MTN router, please bring it to your nearest MTN Store, where we can quickly check it and replace it if necessary.

  • Which routers have been network approved by MTN?Show

    The following routers have been Network approved by MTN.

    Make

    Model

    TAC(First 8 digits of IMEI)

    Huawei
    B525s-65A
    86400503
    Huawei
    B612-233
    86344404
    Huawei
    B612S-25D
    86529403
    Huawei
    B618S-22D
    86263903
    Huawei
    B612-233
    86694904
    Huawei
    B612-233
    86114204
    Huawei
    B612S-25D
    86788904
    Huawei
    B612S-25D
    86037304
    Huawei
    B525S-65A
    86032904
    NOKIA
    FASTMILE 5G GATEWAY (5G-04W-A)
    35588010
    ZTE
    MC801A
    86367104
    Huawei
    5G CPE PRO2 (H122-373)
    86688704
    ZTE
    MF286R
    86321004
    ZTE
    MF286R
    86770904

  • My router is locked to my current Service Provider. Will I still be able to use it on MTN? Show

    No, if your router is locked to your current Service Provider you will not be able to use it on the MTN network. Please purchase a qualifying Fixed LTE Router from MTN to qualify for our affordable SIM Only deals.

  • How do I check that I have the right router?Show

    Step 1: Scan the QR code to find out if your router is compatible with the MyMTN Home plan/s. Alternatively go directly to: https://www.mtn.co.za/Pages/MTN-home-wifi.aspx
    Step 2: Check the Make and Model of your router against the list online. This information can be located at back of your router. E.g. Make: Huawei; Model: B612-233
    Step 3: One can also validate the first 8 digits of the router IMEI number. This number is also located at back of your router. E.g. Make: Huawei; Model: B612-233; IMEI: 86344204