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MTN Made For Home

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  • Overview

    What is Made For Home?

    Made for Home is MTN's Fixed LTE wireless connectivity that is tailor made for your home.

    Made for Home offers you:

    • Super high-speed connection on SA's fastest mobile network
    • Wide network coverage
    • Instant wireless set-up
    • Connects upto 64 devices (Sh@reLink dependent)

    How do I sign-up for the Made for Home product?

    1. First check if your home is in a coverage area by click here

    2. If your home is in a coverage area, the next step is to visit the MTN store to continue with the process

    3. If your home is not in a coverage area, MTN has a wide range of data products that you can sign-up for.

  • FAQs

    • What are the available Made For Home price plans?

      Sh@reLink B612
      Price Plan AnyTime Data Night Express Data Total Data Price
      MTN Made For Home 15GB 15 GB 15 GB 30 GB R369
      MTN Made For Home 30GB 30 GB 30 GB 60 GB R669
      MTN Made For Home 60GB 60 GB 60 GB 120 GB R1 069
      MTN Made For Home 110GB 110 GB 110 GB 220 GB R1 469


      Sh@reLink B612
      Sh@reLink B618 Price Plan AnyTime Data Night Express Data Total Data Price
      MTN Made For Home 15GB 15 GB 15 GB 30 GB R399
      MTN Made For Home 30GB 30 GB 30 GB 60 GB R699
      MTN Made For Home 60GB 60 GB 60 GB 120 GB R1 099
      MTN Made For Home 110GB 110 GB110 GB220 GB R1 499

    • How long does it take for the Made For Home service to become active once the customer is onboarded?

    • Can customers load voice or sms bundles onto this plan?

    • Are there any bundles that the customer can purchase on the Made For Home plan?

    • Can I offer a customer a sim only package?

    • What do I do if a customer requests MTN Made For Home or a connectivity offer for the home, but they are not within any of the coverage area's?

    • What do I do if a customer requests MTN Made For Home or a connectivity offer for the home, but there are no more slots available within the relevant coverage areas?

    • Can a customer use this service "on the go" or at an alternative location?

    • Where can a customer see if they have MTN Made for Home coverage?

    • How many MTN Made for Home slots are available?

    • What will the standard (OOB) rates for Made For Home be?

    • Installation timeframe?

    • What about in the event where there is low signal?

    • Is it a best effort service and do customers get a static IP Address. Is the IP address private or public?

    • Are these users prioritized on the towers seeing that are locked to a location

    • Price plans/ Price Points?

    • SLA's

    • Is there unlimited package?

    • What internal tool is there for staff either at EBU or CBU to check for a slot when they are assisting a customer?

    • These are timeslots on a BTS, right, not just coverage?

    • Connectivity is network dependent in the area?

    • Is there also a VAS to get a public IP address?

    • Will there be an online portal to check?

    • Will we be able to find out the closest base stations?

    • Are we looking at packaging solutions around this like CCTV for home etc...?

    • What is the MTN technical support desk for both EBU and CBU?

    • What happens if I am a FLTE sub and I move house and the new area does not have either coverage or slots?

    • Does the router or package come with an external antenna to boost signal or is there one that is sold separately?

    • Can customers have multiple MTN Made for Home priceplans?