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Contact Us

There are a number of ways that you can contact us for assistance on specific topics.
Useful contact information listed below. Let us know how we can help you.​​​​​


MTN Prepaid Customers

Free assistance 24/7 from any MTN number 173
From any other phone 083 173

MTN Play content subscriptions

MTN Contract Customers

Click on your provider's name below for more information:
MTN/SP 808 / 083 1 808
Altech Autopage Cellular

0861 23 24 24

Who is my service provider?

MTN Active Queries

Free assistance from any MTN number 1761

Customer Service

Pre-paid 173
Post-paid 808
Send an email to

Queries about MTN Network Coverage

Complete the Network Coverage form to submit your query Network coverage form
Coverage Help Desk No: 083 900 1212
Coverage Help Desk Email:

Report Fraud

Complete the Report Fraud form to submit your query

Report fraud form

Web & Online Shop queries

Dial from any phone


MTN Direct Sales

MTN Direct (Sales) 083 123 3667