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Bundle Bonanza SIM FAQs

  • FAQ

    • When will the new Bundle Bonanza SIM Pack be available?

      The SIM pack will be available on the xx March 2018.

    • What is the customer benefit from this SIM Pack?

      Customer’s first 7 days on the network When a Prepaid customer buys a new SIM and recharge with R20 more, the customer will receive a giveback 50 all-net minutes, 50MB, 50 SMSs. From day 8 – 30, Each time a customer recharges and buys a voice, data or integrated bundle on *136*2# or *142#, they will receive their giveback of the bundles of the same validity.

      • Voice bundle will get Data bundle
      • Data bundle will get a Voice bundle
      • Integrated bundle will get Integrated bundle

    • What is the validity of the giveback bundles?

      The giveback bundles have the same validity as the purchased bundles.

    • Which customers qualify for the 100% Bonus Airtime?


      • The MTN “Bundle Bonanza priceplan and promotion will only be applicable to all new customers buying and activating a new SIM / starter pack, migrating from Post-paid to prepaid and customers porting in from other networks will qualify for Bundle Bonanza.
      • All Postpaid Classic Subscribers, Corporate and SME’s Subscribers and Staff are excluded from the promotion.
      • Existing Prepaid MTN customers will be able to migrate into the MTN “Bundle Bonanza” priceplan however, they will not qualify for the Bundle Bonanza promotion.

    • On which price plan is the promotion?

      MTN Bundle Bonanza will be a new priceplan that will offer this bundle promotion.

    • Which bundles qualify for this offer?

      all bundles qualify for this promotion, see list of bundles in addendum below, except for the following:

      • Social bundles
      • Hourly bundles
      • SMS bundles
      • Free bundles
      • Discounted bundles
      • Xtra-time bundles
      • MyMTNOffers
      • Loyalty bundles
      • Me2u transfers
      • Me4u transfers

      The giveback promo bundles shall not be transferrable via Me2U.

  • Business Rules

    The “Buy and Get” promotion valid within the first 8-30 days of SIM activation, will apply as follows:

    The bonus bundle allocation will only be applicable to bundle purchases:

    • Voice bundles
    • Data bundles
    • Integrated bundles
    • Bundle purchases are inclusive of Physical bundles, Voucher bundle purchases and Virtual bundle purchases

    The bonus bundle allocation will only be applicable to existing once-off and recurring Daily, Weekly and Monthly bundles.

    The bonus bundle allocation will be triggered as follows:

    • Customers who buy a Daily bundle will get a daily equivalent
    • Customers who buy a Weekly bundle will get a Weekly bundle equivalent
    • Customers who buy a Monthly bundle will get a Weekly bundle equivalent
    • The Voice bonus bundle allocation will be in On-net minutes

    The following bundles are excluded from bonus bundle allocation:

    • Social bundles
    • Hourly bundles
    • SMS bundles
    • Free bundles
    • Discounted bundles
    • Xtra-time bundles
    • MyMTNOffers
    • Loyalty bundles
    • Me2u transfers
    • Me4u transfers

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