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Bundle Bonanza SIM FAQs

  • FAQ

    • What are the details of changes on the Bundle Bonanza price plan

      The applicable out of bundle rate when making calls will be revised to R1.20

    • Who will this change apply to?

    • When is the change going live?

      This change will be live from the 25th of February 2022

    • What is an out of bundle voice rate?

    • How can I save on my calls?

      You may save on local voice calls by buying MTN Voice bundles, they offer convinience and control as you can manage your voice usage.

    • What are MTN voice bundles?

      MTN Voice bundle are a range of bundles that allows customers to make local voice calls to numbers on both the MTN network or (and) any local network at any time of the day.

    • Where can I buy MTN voice bundles?

      Voice bundles can be purchased through the following channels:

      • USSD by dialling *136*2# then selecting option 2
      • MTN Store nationwide
      • MTN App
      • MoMo App
      • Banks
      • (MTN Online Store)
      • XtraTime
      • Eazi Recharge and
      • MTN Chat

    • Who can I talk to if I have a query on the changes or MTN Voice bundles?

      You may visit our website, , visit an MTN Store or call 135 for more info or help.

    • Which MTN Voice Bundles can I buy?

      See below list of MTN All-Net and On-Net Bundles that you can choose from:

      MTN On-Net Voice Bundles
      Validity Price Bundle Allocation
      Daily R3.00 5Mins
      Daily R5.00 10Mins
      Daily R10.00 20Mins
      Daily R12.00 30Mins
      Daily R20.00 60Mins
      Daily R3.00 5Mins
      Weekly R10.00 10Mins
      Weekly R20.00 40Mins
      Weekly R30.00 70Mins
      Weekly R40.00 120Mins
      Weekly R50.00 160Mins
      Weekly R100.00 350Mins
      Weekly R150.00 600Mins
      Monthly R20.00 30Mins
      Monthly R50.00 120Mins
      Monthly R80.00 200Mins
      Monthly R100.00 250Mins
      Monthly R150.00 400Mins
      Monthly R200.00 600Mins
      Monthly R250.00 900Mins

      MTN On-Net Voice Bundles
      Validity Price Bundle Allocation
      Daily R5.00 13Mins
      Daily R10.00 20Mins
      Daily R20.00 90Mins
      Weekly R20.00 60Mins
      Weekly R100.00 600Mins
      Monthly R20.00 50Mins
      Daily R50.00 150Mins
  • Business Rules

    The “Buy and Get” promotion valid within the first 8-30 days of SIM activation, will apply as follows:

    The bonus bundle allocation will only be applicable to bundle purchases:

    • Voice bundles
    • Data bundles
    • Integrated bundles
    • Bundle purchases are inclusive of Physical bundles, Voucher bundle purchases and Virtual bundle purchases

    The bonus bundle allocation will only be applicable to existing once-off and recurring Daily, Weekly and Monthly bundles.

    The bonus bundle allocation will be triggered as follows:

    • Customers who buy a Daily bundle will get a daily equivalent
    • Customers who buy a Weekly bundle will get a Weekly bundle equivalent
    • Customers who buy a Monthly bundle will get a Weekly bundle equivalent
    • The Voice bonus bundle allocation will be in On-net minutes

    The following bundles are excluded from bonus bundle allocation:

    • Social bundles
    • Hourly bundles
    • SMS bundles
    • Free bundles
    • Discounted bundles
    • Xtra-time bundles
    • MyMTNOffers
    • Loyalty bundles
    • Me2u transfers
    • Me4u transfers